HR Apprentice Review

I am undertaking a Level 3 HR support apprenticeship. Over the course of 2 years I will work in 4 different sections of HR case management including attendance, performance, discipline and grievance. My day to day duties are varied with the opportunity to work on many different projects, with the foundation of my work being case management. I coach line managers in supporting their staff and following HR processes to do with the documentation of this support. I am also studying for a CIPD Level 3 foundation certificate in HR practice, which is an extremely valuable qualification. BT have offered nothing but support and the opportunities to develop are second to none. I have never felt so valued in a company.

I am learning new skills every day and my colleagues/line managers push me to develop myself. I have gained a new sense of professional awareness and an excitement for my new career might hold.

Having entered my apprenticeship at the age of 26 due to a career change, I can honestly say I have never been happier in a job. Personally as well as professionally, this apprenticeship has turned my life around. BT are a fantastic company to work for.

From day 1, I have felt like a valued member of the team and this becomes more apparent everyday. BT attract fantastic people and I am so happy to be working with them.

The course overall could be better organised, but I think this is to do with the size of the organisation. While there have been some hiccups this has not detracted from my overall experience of the apprenticeship.

The course is delivered online, therefore there are difficulties around this, however the tutors are very supportive and the course content is fantastic.

The utmost. They really care for their staff and this has been evident since the day I started.

BT provide living wage for all apprentices regardless of age and increase your salary from 14,995 to 17,995 after your first year subject to successful performance in your role and qualification. This is fantastic when compared to the majority of apprenticeships on offer and part of the reason I was able to apply at a later stage in my career. It makes it accessible to all.

BT offer many opportunities to volunteer in the community and see the wider business. There is so much development content you can access, not just to do with your role. They also offer an exceptional employee assistance programme which can help with health, financial and other issues outside of work.

Yes

They have changed my life and therefore my future for the better.

Be yourself in the interview because BT enjoy recruiting a wide variety of people; your personality and determination will go a long way.