Service Delivery Apprentice Review

Bt Service delivery apprentice. Providing the customer with a working and reliable phone and broadband service.

Developing lost of existing customer service skills but also picking up a lot of new on the job roles, that will help me deliver the best possible service within the company.

We have a good team around us where we all help eachother and get along really well.

Very valued, you are always listened to and understood and respected as a person

Very well organised and delivered course, all courses are relevant and informative.

lots of support and guidance is given. there is no such thing as a stupid question when learning.

lots of support and information. the company intranet is a great source of information and relevant material. if I cant find something on there I will be able to find someone with the relevant expertise on there also.

it is a very good starting apprentice wage, which will advance after the year of completion.

I have not really been introduced to theses opportunities yet, but likely will over time with the company.

Yes

every thing is provided for you, you have the tools in which to do your job and concededly advance your career.

Go for it great company with a great support network.