Business Administration Apprentice at PSA Group

Start Date:
West Midlands
Programme Type:
Apprenticeship - Intermediate Level (Level 2)
£12,000 annually
Review Date:
May 2017

Review Score

8 /10

1. Please give an overview of your role and what this involves on a day-to-day basis:


I am a business administration apprentice working in the Citroën digital marketing department. Some of my daily tasks are, reviewing and approving the Citroën social media posts. This can be checking gramatically but also that it makes sense and reads correctly for the audience. I also look at which posts we think should have spend allocated and then set this up with an external media agency. I also look through the Citroën website checking everythig works and also build pages using either internal departments information or information which comes from the Paris headoffice.

2. Have you learnt any new skills or developed existing skills?


I have learnt and continue to learn many things whilst working in my department. These range from things such as SEO and digital termanology and how to build certain web pages and how to make them rank highly on google. I am also learning more about the business environment such as what different departments do and how they all work together. I think doing my A-Levels before hand meant I knew some of the apprenticeship qualification questions already based on my previous A-Level knowledge.

3. To what extent do you enjoy your programme?


I am really enjoying the programme I am on because I feel I am learning a lot and have a good amount of responsibility. The team are friendly and include me in conversations which is really good and overall the work is interesting.

4. How valued do you feel by PSA Group?


I feel very valued by the company. When sending my work to my line manager he is very appreciative and gives feedback on how I can improve and this shows he wants me to develop and get better. My line manager also involves me in discussions, has an interest in what I do in and out of work and always makes sure I am doing okay which is really good. I am kept involved in projects which are ongoing and I am aware of any projects the team are involved in even if I am not.

5. How well organised/structured is your programme?


The programme is very well structured with regular catch ups with the HR department. Within the induction it was clear who we should contact in regards to any problems we might have and any support we might need. Me and my line manager have a good system of how he wants to delegate work to me by sending me an email with the work on and a description of what to do or he will tell me in our weekly catch up.

6a. How much support do you receive from your training provider?


My apprentice assessor is easily accessible by phone or email and can support me with any problems I have. He regularly keeps me informed on who the contacts are for safety and secturity and is always open to supporting me if I need it.

6b. How much support do you receive from your employer?


I recieve lots of support and guidance from my employer. If I come across anything I don't understand or I need help with something I feel comfortable asking my manager or someone in my team for help. I also know who to contact if there are any other problems such as safeguarding, a problem with my course or general queries.

7. How well does your salary/package meet your costs?


The salary I recieve is fine in order for me to meet all the things I want and need to pay for including things such as running and maintaining my car, paying board, eating and living well and also managing to pay for my social life to.

8. Are there many opportunities outside of work?


Yes there are many opportunities outside work to do things. I currently play football on a monday with fellow collegues and also recently had the chance to watch Arsenal at the Emiriates stadium. Living in Coventry meant I already had friends within the city and knew what activities there are to do meaning I have plenty to do.

9. Would you recommend PSA Group to a friend?


9b. Why?

You can gain quality experience working for PSA Group and can learn a lot about the automotive and how any business operates in general. You get a competitive salary meaning you can go out and live comfortably and also get a feel for the business environment.

10. What tips or advice would you give to others applying to PSA Group?

When applying to PSA Group don't be afraid to be yourself in the interview and try to get involved as much as possible in activities they may set in the recruitment process. I would say don't worry about not knowing an answer but try and reflect on any past experiences you may have in order to answer any questions.

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