Personal banker Review

by Santander

Rating

8/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I work as a personal banker, my daily role entails me opening banking and savings accounts for customers, and also personal loans credit cards and general insurance.

10/10

2. Have you learnt any new skills or developed existing skills?

Yes I have gained knowledge about banking. I am able to help customers with more complex enquiries.

10/10

3. To what extent do you enjoy your programme?

It is a lot of work load and sometimes gets on top of you.

10/10

4. How valued do you feel by Santander?

I really value my manager at my branch as she has helped me a lot and has really supported me with my course.

7/10

5. How well organised/structured is your programme?

The overall outcome and qualification that I will receive is definitely worth the work load, sometimes it is a lot of work to try and complete whilst also trying to do the best you can at your day to day job.

5/10

6a. How much support do you receive from your training provider?

The tutor from Santander is very supportive, the tutor from BPP wasn't so helpful at the beginning of the course.

8/10

6b. How much support do you receive from your employer?

A lot from my manager and Fiona from Santander HR team.

8/10

7. How well does your salary/package meet your costs?

I think I would really enjoy having a pay rise after my course has finished but unfortunately my salary just stays the same.

5/10

8. Are there many opportunities outside of work?

We try and meet up whenever we can but we are all from all-over the UK so it can be difficult but we have a what's app group we keep in contact on and help each other when we can.

9/10

9. Would you recommend Santander to a friend?

Yes

9b. Why?

Because it is a grate company to work for and I work with a lot of lovely people.

10. What tips or advice would you give to others applying to Santander?

Just be yourself and have a jolly personality. When you are working with customers face to face all day you need to be the type of person that enjoys helping people.