Switch and Transmission Apprentice Review

by BT

Best Apprenticeship Employer

Rating

8.2/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I am a switch and transmission apprentice. Daily tasks involve maintenance work within the BT exchanges on the network equipment. I speak to my fellow team members daily and also the control who pin my jobs to me. I deal with external customers if I fix a customer fault.

8/10

2. Have you learnt any new skills or developed existing skills?

I have been put through a BTEC qualification and also an SVQ. I have been placed on a variety of job related training courses such as: system X, AXE 10, transmission, splicing etc.

8/10

3. To what extent do you enjoy your programme?

I have enjoyed it massively and I feel well equipped going into my future with BT.

8/10

4. How valued do you feel by BT?

I receive praise from my manager if I do something good. I am also part of the purposeful business team, a project ran within BT to raise awareness of purposeful business. My manager and tier 2 manager have both been very supportive.

8/10

5. How well organised/structured is your programme?

It could have been more structured at the beginning, there wasn't really any curriculum i.e. what do you need to learn and when? As time has went on it has became more structured as BT has worked on developing its apprenticeship programme.

5/10

6a. How much support do you receive from your training provider?

My SVQ coach has been excellent and really helpful. My team mates have been incredibly supportive giving me help when I ask for it and encouraging me to do well.

10/10

6b. How much support do you receive from your employer?

My SVQ coach has been excellent and really helpful. My team mates have been incredibly supportive giving me help when I ask for it and encouraging me to do well.

10/10

7. How well does your salary/package meet your costs?

My apprenticeship salary allows me to live quite comfortably and save also. As I am an engineer I get a works van so there are no work related fuel costs.

9/10

8. Are there many opportunities outside of work?

There are always opportunities to do volunteering i.e. answering the phones for children in need and sports relief.

8/10

9. Would you recommend BT to a friend?

Yes

9b. Why?

Great company to work for and there are opportunities to develop yourself and move up the company.

10. What tips or advice would you give to others applying to BT?

When you apply you do an online maths and English assessment. If successful they invite you to a HUB assessment day where you will receive an interview and do other exercises. If you are not successful at the HUB day there is nothing to stop you applying again because that is what I did.