Rating

7.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I am a customer service advisor for credit cards, I deal with customers over the phone on a daily basis and help them with any credit card queries they have.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have now gained an svq, I also get regular training within my role and I have learnt a lot around credit cards etc

    9/10

  • 3. To what extent do you enjoy your programme?
  • I really enjoy the team i work with and i enjoyed the programme alot

    7/10

  • 4. How valued do you feel by Lloyds Banking Group?
  • My manager appreciates me a lot and i do get recognised for what i do

    7/10

  • 5. How well organised/structured is your programme?
  • My programme is organised quite well, our meetings are always organised and in our schedules

    8/10

  • 6a. How much support do you receive from your training provider?
  • I received a lot of support from my training provider, i was able to email my assessor whenever i was unsure around something

    9/10

  • 6b. How much support do you receive from your employer?
  • I receive a lot of support from my employer

    7/10

  • 7. How well does your salary/package meet your costs?
  • My salary meets all of my costs really well

    8/10

  • 8. Are there many opportunities outside of work?
  • yes there are lots of opportunities outside of work

    7/10

  • 9. Would you recommend Lloyds Banking Group to a friend?
  • Yes


  • 9b. Why?
  • lbg is a good place to work especially if you are just leaving school


  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?
  • be prepared for the interview and make sure you know about the business


Details

Level 2 Apprenticeship

Finance

Scotland

March 2017


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