Account Managment Specialist Review

Managing quote requests, booking renewals/new quotes, checking the order.

How to work in a busniness environment. Growing in confidence.

The team I work with are all helpful and friendly. Didn't know what to expect in terms of the role, have mainly enjoyed it. The course through QA was good; fairly straight forward.

Hard to describe at a company level as company is so large and we play a small role in that. Manager recognises when I do well and am rewarded for this. As well as this he is great at providing areas for improvement.

Easy to follow/understand/plan the work for. Regular meetings with the assessor QA to mark case studies, check progress and review the work I was doing.

Yes good level of support from training provider. Could e-mail Assessor whenever and received prompt, useful replies.

Regular 1:1 meetings with actions to follow. Support from team leader and other members of the team is available if and when I need it.

When I started it was ok, but I don't feel the small rise we got was enough / in line with workload/responsibilities.

HPE has a volunteering scheme so we can use some hours to volunteer for events and I have participated in some. Events such as year end drinks for whole Business Group, smaller events such as team meals etc.

Yes

Great opportunity to start a career and find your feet in a business environment. I wasn't sure (and still aren't 100%) on what career I'd like, but this has definitely provided me with the skills and knowledge I need to be able to make informed decisions about my career.

Have a well structured CV, listing your work experiences, skills, grades and other achievements. A covering letter always helps in job applications as it shows the employer your writing style. Be confident and clear in your answers. Smile and keep good eye contact. If you are unsure, ask for the question to be repeated. Prepare answers for competency based questions, thinking of times when you've shown you are intuitive etc. Have a list of your strengths and weaknesses. Be prepared to answer why you want the job and why they should chose you. Lastly, in terms of interviews, have a couple of questions to ask the interviewer, it shows you are interested and engaged in the conversation. When you start, be prepared for a lot of training and learning. When you feel demotivated remember it won't last and you need to do these things to be able to work effectively in your new role!