1. Please give an overview of your role and what this involves on a day-to-day basis:
Reading and interpreting leases Managing the client database system (Track Record) ensuring all records are up to date Liaising with credit control and analysing our arrears position Making recommendations to the Landlord based on shop fit plans passed to me by the tenants Assisting in drafting the quarterly management reports Administrative duties; letters, filling, achieving ect Assisting surveyors & secretaries Arranging inspections and site meetings. Updating and Editing the SharePoint website Helping in various sustainability projects Inspecting properties with Surveyors
I did experience and learn new things but mostly towards the mid and end of my apprenticeship.
2. Have you learnt any new skills or developed existing skills?
I gained a business and administration admin level 3 NVQ through my apprenticeship. We had in house study sessions once a week or once every two weeks. We also has many exams which helped improve skills such as I.T test which helped improve my skills on microsoft.
Throughout my apprenticeship I improved and learnt many skills such as
-IT Skills -Communication skills -Analytical Skills -Attention to detail -Use of launguage in a professional enviroment -Organisational skills -How to work in a team -Problem solving skills -working well independently
3. To what extent do you enjoy your programme?
I did enjoy my apprenticeship as I developed a passion for surveying. In the beggining of my apprenticeship I felt as though I was not being utilised but once I was given consistant work and constantly learing and being challenged I enjoyed it a lot more.
My team were very nice and supportive and we often went out for team lunches and drinks which created a nice team atmosphere.
Being an apprentice did meet my expectations msinly towards the end as I grew an intrest in surveying.
4. How valued do you feel by JLL?
To an extent yes. I felt at the time the work was given to me without to much thought, just something for me to do and complete. The team were appreicative but I was not used to my full potential.
I think feedback is very important and throught that apppreciation would be given if neccesary.
5. How well organised/structured is your programme?
JLL was very organised in terms of the induction and training. Pam Duke provided alot of support and meetings which boosted my confidence in myself and my team. The day I started I was explained the team strucuture. I was also explained which team sits where and what other teams and departments do which was a very usefull insight to how the company works as a whole. My NVQ was very organised Pam and her team did a great job in ensuring we received traning and were up to date with out NVQ traning.
6a. How much support do you receive from your training provider?
I recieved plenty of support. Our tutor Steph was extreemly reliable and energetic. We would also have review meetings so we could keep track of our NVQ.
6b. How much support do you receive from your employer?
I received help from Pam Duke as we would have regular catch up meetings to make sure I was happy and comfortable in my team. She was very supportive and made sure my line manager and team were utilising me.
7. How well does your salary/package meet your costs?
We recived extra money throught the beggining of my apprenticeship for clothes and our travel was paid for.
I was also allowed to expense things ie if i went out to a client lunch ect.
8. Are there many opportunities outside of work?
Not many outside of work other than the apprenticeship networking events i was invited to after my apprenticeship ended.
9. Would you recommend JLL to a friend?
It is a good stepping stone especaily if you develop yourself and an intrest in what you are doing. I feel it is very important that you are put in a team who understand your level and skill set so you are given work that can push you and your expand skills. I think the apprentices intake of 2014/2015 have a much structured way of learning and are given more support so i would reccomend it now more than i would of when i was an apprentice.
10. What tips or advice would you give to others applying to JLL?
Try to research the company and picutre what department you woud like to go in.
The application process is reletivly straight forward/
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