Rating

5.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • fixing and finding faults and installing correctly ensuring customer service is vital

    4/10

  • 2. Have you learnt any new skills or developed existing skills?
  • how to fix a fsult qucikly, and correctley. learnt evrything i need to know to do the job correctly

    4/10

  • 3. To what extent do you enjoy your programme?
  • OKay, stressful at times. but the support is there when needed, but couldnt enjoy more if less stressful.

    3/10

  • 4. How valued do you feel by Virgin Media O2?
  • Virgin try to keep you feeling and give support needed. they try keep you happy and make sure there is no issues

    5/10

  • 5. How well organised/structured is your programme?
  • All together is good and well planned out when it comes to day courses and the training you need

    4/10

  • 6a. How much support do you receive from your training provider?
  • the support given is brilliant and couldn;t fault it. ever need a hand or anything you can just call managers or support manager

    10/10

  • 6b. How much support do you receive from your employer?
  • support is good and second to none. always looking out for you and a call away

    10/10

  • 7. How well does your salary/package meet your costs?
  • Pay could be better with the work and hours we work

    4/10

  • 8. Are there many opportunities outside of work?
  • There are opportunties given like courses and online work to be done to progress in company.

    6/10

  • 9. Would you recommend Virgin Media O2 to a friend?
  • Yes


  • 9b. Why?
  • good job, pays okay but could be better


  • 10. What tips or advice would you give to others applying to Virgin Media O2?
  • work hard, get your head down and hit targets


Details

Level 2 Apprenticeship

Information Technology

East of England

June 2015


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