Hospitality Team Member - Floor Support Staff/Bar Back Level 2 Apprenticeship at Tamesis Dock

Hospitality Team Member - Floor Support Staff/Bar Back Level 2 Apprenticeship

Floor/Front of House

• Always being polite, friendly and courteous towards customers and staff
• Clearing and wiping tables throughout
• Tidying up furniture & general upkeep of the floor
• Collecting glasses and plates. Knowing how to stuck/clear glasses correctly
• Wiping the tables 
• Clearing and cleaning ashtrays and replenishing them on the tables 
• Sweeping all the customer areas, including outside pavement 
• Checking and signing the toilets 
• Taking the food out from the kitchen 
• Conducting check backs within 2 minutes of customers receiving the food and signing the tickets 
• Polishing and replenishing the cutlery as well as other condiments

Back of Bar

• Washing, chilling and polishing glasses as well as putting them back to their places 
• Replenishing fruit, ice, crisps, wines, beers and soft drinks behind the bar 

      Other Duties

• Helping out in the kitchen/other areas of the boat as and when needed/requested by a supervisor/manager

Training to be provided

 Training Provider: BROMLEY COLLEGE OF FURTHER AND HIGHER EDUCATION

On programme Training:

• Level Hospitality Team Member Apprenticeship Standard
• Level 2 Functional Skills in maths and English
• Institute of Apprenticeship Certificate

End-Point Assessment

• On-demand test
• Culinary challenge observation
• Business project

Professional discussion

Desired skills

• Customer service skills
• Communication skills
• Organisational skills
• Teamwork

Personal qualities

• Great interpersonal skills
• Attention to detail
• Flexibility and adaptability
• Hard- working

Desired qualifications

GCSEs at grades A*-C/9-4 (or equivalent) in maths, English and ICT.

Future prospects

TBC

Things to consider

Evening and weekend availability is required. Shift patterns may vary. Helping with deliveries and moving heavy objects might be required.

About Tamesis Dock

Tamesis Dock is a permanently moored (sometimes) floating neighbourhood bar, live music & events space.  We offer food, drinks and great vibes on a quirky, unique and colourful 1930s converted Dutch Barge.  

 We offer fresh handmade pizzas and a variety of drinks from cocktails to pints.  Tamesis Dock and her sister vessel, The Battersea Barge hosts a wide range of events and live music including bands such as Bastille and Local Natives as well as Brit Award after parties, comedy nights, theatre and weddings.

How to apply

To apply for this role and to find out more, please click on the apply button.