Business Administration Apprenticeship at Amazon

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Business Administration Apprenticeship

Learn As You Earn – Life changing careers with Amazon Apprenticeships

A qualification and a career at the same time? That’s a bit like having your cake and eating it, right? But it really doesn’t have to be one or the other. Learning and earning within an apprenticeship means you get both – a qualification and a career.

Amazon offers a range of opportunities to suit candidates with different backgrounds, qualifications and career aspirations. That is why we believe it is the perfect place to learn new skills.

Our Teams are crucial in ensuring that we continue to deliver and innovate for customers. We have big plans and want to continue to develop and retain the best talent.

Amazon apprenticeship schemes are aimed at people who have a passion for learning and want to start a career now – or possibly retrain in a new direction.

To be successful you will need to be committed to your own development and be prepared to make the most of the opportunities, practical experience and qualifications given to you.

At Amazon we believe that every day is still day one.

A day to take a first step. A day to look forwards to new challenges. And today is that day for you. It's your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That's the energy and passion behind Amazon. We're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people.

Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history.

About the role:

Your job title will be Assortment Apprentice, where you will work closely with all areas of the business to identify, resolve and improve processes within the team. You will own the process improvement end-to-end, from gathering data on problems, root causing, finding a resolution and implementing - this could be with our buying, supply chain, product management or operations teams. You will also represent your area in forums up to the international level to gather subject matter expertise, share learnings and drive improvements. As a key member of the Assortment Team you will have the responsibility to drive real change within the business from Day 1. Additional responsibilities might include: (1) working with offshored teams to implement processes; (2) auditing existing processes; (3) gathering, understanding and presenting data; and (4) providing support to the retail team.

The Assortment Team is known for their knowledge of retail processes and tools, relentless focus on optimisation and ability to work at scale. We are a crucial business function that enables all business teams to reach their full potential. We work closely with tech and offshored teams, We own our processes with a high bar for delivery and we collaborate with all areas of the business.

We believe that building a culture that is welcoming and inclusive is integral to people doing their best work and is essential to what we can achieve as a company. We welcome candidates from diverse backgrounds to build a supportive and inclusive workplace. We take steps to ensure our colleagues have a sense of belonging, value, and opportunity.

You’ll gain a whole range of useful experience and skills while working on the Business Administration apprenticeship standard at level 3, including working with diverse business functions, working in a fast paced and new area of the business, exposure to tech teams, developing strong communication skills and learning Excel and SQL.

You will build your skills over the 18 month period - starting in September which will. help you develop personally and professionally across the time on the apprenticeship. You will attend sessions to cover four main areas;

  • Classroom based training to cover knowledge,
  • On-the-job training,
  • Online learning,
  • Mentoring from our human resources experts.

Alongside extensive development of your technical skills, you will also grow your abilities in crucial complementary areas like organization, prioritization, data analysis and problem solving techniques, teamwork, communication, and presentation skills.

What we are looking for

Due to the nature of this role, we are looking for candidates who can demonstrate a keen interest and passion for business understanding and process improvement.

  • You can follow a list of guidelines and instructions (verbal or written) to deliver results and meet deadlines.
  • You have a can-do attitude as well as being, flexible, adaptable and proactive.
  • You can work closely with partner teams to understand root causes.
  • You are a hard-working, focused individual who thrives as part of a team but can also work independently when required. Furthermore, you must have a strong desire to learn, develop and grow as an individual in both a personal and professional sense.
  • You seek and respond well to feedback.
  • You have excellent customer facing skills and think proactively about the customer experience in all interactions.
  • You have attention to detail and have good oral and written communication skills.

Candidates should be 18 years or over and have the right to live and work in England. You have a good fundamental understanding of issues related to business administration gained via self-learning or formal experience/ training at/up to level 2. You have ability to think creatively and apply analytical and problem solving skills, driving issues to resolution and strong willingness to learn.

Amazon and COVID19

Safety is our priority. We are interviewing virtually for this role (and wherever possible).

Your recruitment process will start with your online application (providing your CV as well as answering questions about the above basic qualifications) and will then take you onto online testing by one of our recruiters.

As a last step, we will invite successful candidates to an assessment center where they will participate in a group exercise, execute a practical exercise and get a chance to present their profile, motivation and skills 1-on-1 during interviews or presentations.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

Academic qualifications

  • GCSE grade C/4 and above( or equivalent) in Maths and English

Note: This Apprenticeship assumes the candidate has some knowledge about content creation for productions and is NOT suitable for candidates who already have a degree or higher qualification in business administration or related subject.

Preferred Qualifications / skills

These will be a plus for your career at Amazon, but are not necessary to enter the program.

  • You are able to operate in a challenging and fast paced environment,
  • You are able to demonstrate drive and a passion for learning,
  • You have experience in Operations
  • 3 A levels or equivalent

About Amazon

When Amazon.com launched in 1995, it was with the mission “to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices.” This goal continues today, but Amazon’s customers are worldwide now, and have grown to include millions of Consumers, Sellers, Content Creators, and Developers & Enterprises. Each of these groups has different needs, and we always work to meet those needs, innovating new solutions to make things easier, faster, better, and more cost-effective.

How to apply

To apply for this role and to find out more, please click on the apply button.

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