Customer Service/Sales Level 3 Apprenticeship at Cheerful Links

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Customer Service/Sales Level 3 Apprenticeship

Main duties: 

  • Taking incoming call from customers prospects 
  • Making outbound calls to customers/prospects 
  • Advise customers on our products and cross sell 
  • Following up on leads 
  • Arranging meetings with customers and presenting a sales pitch 
  • Contribute idea to promote our products 
  • Carry out market research on products in demand 
  • Manage Customer Compliments and Complaints and delivering excellent customer service to achieve a positive outcome 
  • Need to learn and keep up to date with the constantly growing and changing product range

Training to be provided

Customer Service Specialist Level 3

Desired skills

  • Verbal/written communication
  • Patience/perseverance
  • Cultural sensitivity
  • Driving license + vehicle (essential, as may have to travel to different sites presenting)
  • Presentation skills using range of medias

Personal qualities

  • Persistent 
  • Confident 
  • Driven 
  • Punctual 
  • Reliable 
  • Use initiative 
  • Team player 

Desired qualifications

GCSE English and maths C/4 or equivalent.

Future prospects

Full time position after successful completion.

Things to consider

Driving license + vehicle (essential, as may have to travel to different sites presenting).

About Cheerful Links

Cheerful Links Establish since 2015, We are an Oriental Supermarket based in Stoke on Trent as well as a trade counter in Manchester, both offer a delivery service to the restaurant trade. We offer food products and packaging from all over the world. Stocking over 6000s line come from all over Asia, we offer one of the largest ranges in the oriental food sector.

Oriental cash & carry supplying food products primarily to takeaways, restaurants and public. 

How to apply

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