Digital User Experience (UX) Degree Apprenticeship at Virgin Media

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Digital User Experience (UX) Degree Apprenticeship

Could you create incredible experiences for our customers?

Want to develop your passion for customer experience design with one of the UK’s most free-thinking, fun-loving companies? Or continue studying, learning and working towards specialist qualifications? Join us on our four-year Digital User Experience (UX) Apprenticeship Scheme and you can do both!

Who are our Digital UX Specialists?

They’re the driven, forward-thinking Specialists who use insight, imagination and regular research to create incredible experiences for our customers. They are responsible for continuously improving the experiences we offer our clients and they also champion the use of user-centred design practices across our business.

Let’s talk about what you’ll be doing…

As a Digital UX Apprentice, you’ll investigate, analyse and design the experience people have when using our products and services. Day to day, this will involve building user journeys, writing specifications for developers and working closely with visual designers to meet user needs. You will also carry out testing and user research and come up with solutions for any issues that arise.

…and what you’re going to learn...

This is an opportunity to explore the whole area of CX (customer experience) and UX (user experience) design, learning alongside other digital and transformation Specialists while contributing your own ideas to the team.

How are you going to get there?

We’re looking for analytical thinkers who combine a good knowledge of computer operating systems, hardware and software with a passion for customer experience design. You’ll also need plenty of initiative, persistence and attention to detail. By the end of the apprenticeship, your scheme mentor and workmates will have helped you add lots more skills to your locker, along with the experience of new technologies and methodologies you need to kickstart a successful career. Plus you’ll enjoy a great salary with amazing benefits from the start!

Apprenticeship: Level 6 Digital UX Professional
Duration: 48 months
Requirements: 3 A Levels (or equivalent) grades BCC
Salary: £24,000 + salary progression and amazing benefits

About Virgin Media

Whether it’s TV, mobile, home phone or our super-fast broadband services, we’re building connections that really matter.

Virgin Media is part of Liberty Global plc, one of the world’s leading converged video, broadband and communication companies. Our culture is led by ideas and pioneers, challenge and creativity, and diversity and opportunity – and our products set the standard in homes across the nation. We’ve launched the world’s first virtual mobile network. We are one of the largest fixed home phone providers in the UK and Ireland. Our interactive TV service allows our customers to stream all the TV they love.

How to apply

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