IT and Business Services Degree Apprenticeship at Network Rail

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IT and Business Services Degree Apprenticeship


  • Milton Keynes
  • Manchester

Within Network Rail’s IT operation, we deliver IT Services to over 40,000 internal customers across 2000 sites. We look after everything in IT from end user devices to the big mainframe systems that operate the railway. Our application landscape is vast supporting individual business needs to the enterprise systems that deliver train planning, asset management and corporate services such as Human Resources, Finance and Procurement.

It is an exciting time for the railway, we are evolving at a near exponential level and thee traditional forms of engineering are being heavily supported by computer systems engineering capabilities. Technology plays an important part in running a modern-day rail operation, from the predictive capabilities of track sensors and data analytics, to the many tens of thousands of mobile devices that we use to help support maintenance activities. Sophisticated timetable management and traffic management solutions help deliver an efficient and effective rail service

About the role

As an IT Apprentice, you will learn first-hand what is required to be a successful professional in a leading organisation. Assisting with day to day responsibilities as well as taking on longer term projects for your team, you will gain experience in a broad range of activities that will enable you to develop both key employability and industry specific skills. The role will require you to liaise with colleagues from a variety of departments to assist the delivery of Network Rails wider business objectives.

You will also be expected to play an active part in the new entrant’s community at Network Rail, by contributing to and undertaking activity or projects that support marketing and communication, raising awareness of the team and Network Rail as an organisation.

If you are passionate about IT and want to get practical hands on experience based on the theory you’ve learned so far this is an ideal opportunity. You will have strong attention to detail and enjoy getting into the nitty gritty of analysing data. You will enjoy working as part of an innovative team and have a flair for problem solving, often coming up with creative solutions. You are confident presenting your ideas to others using your excellent communication skills.

You’ll be based within a team within the information technology department, liaising with colleagues across the organisation daily. You could be involved in anything from implementing cutting-edge, innovative technologies and applications like digital railway traffic management and accident prevention, to playing a supporting role in the delivery of a significant business change initiative to working in one of our business as usual departments (Information Security, IT Support Services)

You can expect to gain a depth of experience and a variety of challenging situations within the team you will be placed. Typical responsibilities include supporting special projects for senior leaders, preparing and delivering internal presentations or reports, analysing data, reactive work managing risks and issues. You may also be required to lead a small workstreams within larger projects and programmes and be able to learn what it means to be an IT Project Manager, Business/Strategic Analyst, Database Administrator, Information Security Analyst as well as other IT roles.

This role is an entry level scheme designed as an alternative route to university. You will study part-time at one of Network Rail’s partnered universities to achieve a BSc (Hons) in the relevant discipline.

How we’ll reward you

£17,000 starting salary with 28 days annual leave plus bank holidays. You’ll also get regular study leave.

Entry Requirements

You’ll need to have achieved 5 GCSEs Grade 9-4 (including Mathematics and English) and 3 A Levels in any subjects excluding General Studies. (BCC or 104 UCAS points equivalent). BTEC equivalent qualifications at Distinction or Distinction* are also acceptable.

In addition to the academic qualifications, we’re seeking individuals who have:

  • Good IT skills (Excel, PowerPoint, Word as a minimum).
  • Ability to work both independently and within a team.
  • Ability to work in a delivery focused and challenging working environment.
  • Ability to manage activities within agreed timelines as well as balancing work and study.
  • Able to demonstrate communication skills both written and verbal.

Our apprentices love challenges, are independent thinkers who actively seek opportunities, and are keen to make an impact.

About Network Rail

Our railway lines are the economic arteries of our nation where every day, more than 4.6 million journeys are made in the UK. Network Rail owns, operates and develops Britain’s railway infrastructure – that’s 20,000 miles of track, 30,000 bridges, tunnels and viaducts, and thousands of signals, level crossings and stations. Our role is to deliver a safe and reliable railway for Britain.

The number of passenger journeys undertaken on Britain’s railways has doubled over the past 20 years. We help the railway network to grow and improve in response to that tremendous growth and demand – and our apprentices are at the heart of that work.

Network Rail is investing more in engineering projects than any other UK organisation.

We carefully manage and deliver thousands of projects every year as part of the multi-billion-pound Railway Upgrade Plan – it’s an exciting place to be and offers real opportunity to make a difference through contributing to the biggest transformation project on the rail network since the change from coal to diesel.

How to apply

To apply for this role and to find out more, please click on the apply button.

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