OOH Team supervisor Review

by Enterprise Mobility

Rating

9.4/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Looking after and managing the out of hours customer service team

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • yes, i have learnt alot through my apprenticeship

    10/10
  • 3. To what extent do you enjoy your programme?

    • i enjoyed it a lot. It was really interesting and engaging

    10/10
  • 4. How well organised/structured is your programme?

    • sometimes it was repetitive but it covered a lot. There was a lot of structure that allowed me to apply learning to my job role

    7/10
  • 5. How much support do you receive from your employer?

    • ALOT - very supportive in everything that i did

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • ALOT - Juliet was there whenever i needed

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • it has provided me with tools and learning that have helped me develop my career and learning further

    8/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • yes we have committees and development programmes we can join

    10/10
  • 9a. Would you recommend Enterprise Mobility to a friend?

    • Yes

  • 9b. Why?

    • Enterprise has helped me build and grow a career i never expected to have. Its made me understand what i love about working and helps me excel in areas of development. Enterprise really values people for people and cares a lot for employee development

  • 10. What tips or advice would you give to others applying to Enterprise Mobility?

    • Be open to any opportunities

Details

Level 2 Apprenticeship

Customer Service

Staffordshire

May 2024

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