Rating

7.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Service advisor appreciate. To welcome customers. To help them with solutions and answers. To adapt to their needs. To provide best customer service possible

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes, I have learned new skill on the job.

    9/10

  • 3. To what extent do you enjoy your programme?
  • I have somewhat enjoyed the journey. I find that 18months is too long. I was ready for the job just after 6 months.

    8/10

  • 4. How well organised/structured is your programme?
  • my tutor is a ray of sunshine. Always happy to explain and help. Some modules are written poorly that don’t make sense at all.

    8/10

  • 5. How much support do you receive from your employer?
  • When I’ve started at Bristol street Redditch there was no management and short staffed. I had to jump in and learn quick to support the team. I have received support from my amazing senior service advisor. A part from that I was pushed to work harder.

    5/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • my tutor is amazing at her job. She took her time to explain any module. Always there for me.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • Somewhat helped to understand some bits in detail.

    7/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • No

    1/10

  • 9a. Would you recommend Bristol Street Motors to a friend?
  • Yes


  • 9b. Why?
  • Bristol street motors is a family oriented business. Friendly and helpful staff, always happy to help.


  • 10. What tips or advice would you give to others applying to Bristol Street Motors?
  • To be yourself.


Details

Level 2 Apprenticeship

Customer Service

Redditch

January 2024


View More Reviews
Recruiting? See how we can help you