IT support technician Review

by Firebrand Training Limited

Best Apprenticeship Employer

Rating

7.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I follow a rota structure revolving my duty weekly within a council, supporting council staff daily

    7/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have expanded my knowledge on the different aspects of IT such as cloud, networking and face to face customer support

    8/10
  • 3. To what extent do you enjoy your programme?

    • partially

    9/10
  • 4. How well organised/structured is your programme?

    • extermely organised, allowing me to feel supported at all times

    9/10
  • 5. How much support do you receive from your employer?

    • I received an adequate amount of support

    7/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • Constant support from different individuals

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • The training expanded my knowledge in multiple different IT sectors which allows me to branch out and not stay in one place

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • nod

    3/10
  • 9a. Would you recommend Firebrand Training Limited to a friend?

    • Yes

  • 9b. Why?

    • They gave me constant 10/10 support

  • 10. What tips or advice would you give to others applying to Firebrand Training Limited?

    • To be patient and utilize all provided tools

Details

Level 3 Apprenticeship

Information Technology

Hounslow

September 2023

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