Customer Service Engineer Review

by Siemens Healthineers

Best Apprenticeship Employer

Rating

9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Being a field based engineer, I frequently travel to customer sites fixing a variety of medical diagnostic equipment including; CT, MRI and X-ray machines.

9/10

2. Have you learnt any new skills or developed existing skills?

I have developed a lot of skills during my apprenticeship, from both hands on skills, using tools and specialist equipment, to soft skills such as communication and how to manage difficult situations.

9/10

3. To what extent do you enjoy your programme?

I really enjoy the apprenticeship program and those I work with, especially the e variety offered in the Job and the travel.

10/10

4. How well organised/structured is your programme?

The programme is exceptionally well organised, with the combination of a dedicated in house training manager and Stegta.

10/10

5. How much support do you receive from your employer?

I receive plenty of support from my employer when required, which helps me balance college and work ensuring I have a good balance.

9/10

6. How much support do you receive from your training provider when working towards your qualifications?

Lots of support with regular catch ups/1-1s. Answering any questions and pushing me to achieve my best.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Throughout my NVQ I have been documenting what I do a lot, this means by writing up about my jobs and documenting. My awareness of our working practices is improved.

8/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

We have two social activities a year which are always great fun

7/10

9a. Would you recommend Siemens Healthineers to a friend?

Yes

9b. Why?

The apprenticeship program is exceptionally well organised and provides you with a platform for growth and development.

10. What tips or advice would you give to others applying to Siemens Healthineers?

Do a little background research before you apply, understand the company and what we do.