Junior Technical Support Engineer Review

by Savills

Best Apprenticeship Employer

Rating

8.8/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I resolve technical issues that occur in the office and also other savills offices in the UK. This involves fixing laptops and PC's.

8/10

2. Have you learnt any new skills or developed existing skills?

I have learnt new skills since starting my apprenticeship as this is my first IT job. I have also improved existing skills such as communicating with users.

10/10

3. To what extent do you enjoy your programme?

I enjoy my programme and find it interesting learning new information about my role.

9/10

4. How well organised/structured is your programme?

It is well organised and easy to work through. This is due to interacting with my trainer and how well the website is set up

8/10

5. How much support do you receive from your employer?

I receive a lot of support and they make sure I am able to complete all work I need to for my apprenticeship and also advise me when needed.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

I receive support from my provider and they are always quick to respond when I have questions or submit work.

8/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

As I have had multiple training days this has helped with resolving issues in the office and understanding fixes I have not come across yet

8/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Yes there is extra curricular activities at work which give you the opportunity to meet people in the company and other apprentices

9/10

9a. Would you recommend Savills to a friend?

Yes

9b. Why?

It is a good company to work for as the people are friendly and the work is enjoyable

10. What tips or advice would you give to others applying to Savills?

Take advantage of all the help you will receive, don't be afraid to put yourself out there and ask questions