Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • My day to day role was investigating into customer related faults, this involved learning technical skills and working with my colleagues to boost my skillset. This was in the mobile space so involved learning about how the mobile network works and how to make improvements to areas facing issues reported

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I learned new skills all about the mobile network as I came in as a complete novice. I also learned parts about the fixed network which was also interesting and reinforced my cross technology skills. I also learnt skills of how to perform and come across in a professional workplace

    10/10

  • 3. To what extent do you enjoy your programme?
  • I did enjoy my program massively, giving me opportunities that otherwise would be extremely difficult to get without my apprenticeship. I have also met lots of people who I have networked with to enable me to open doors to further career opportunities and grow my career. All support has been great

    10/10

  • 4. How well organised/structured is your programme?
  • Very structured with all of my dates for learning by the training provider given in advance. This also includes all deadlines allowing me to effectively plan my time in advance. Vodafone was also very organized giving me all of the time required for my coursework to be completed on time

    10/10

  • 5. How much support do you receive from your employer?
  • More than enough support is provided by Vodafone, offering help at every opportunity enabling me to feel welcome and comfortable within the work environment, this allows me to grow my skills and also perform to the best of my ability. Vodafone also gave me exposure into various different workstreams to allow me to progress

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • The training provider gave me support when I asked for it to enable me to progress my learning, this includes portfolio and exam support along with further sessions if required. They were very supportive in helping in an online environment also which was good due to the experience we faced

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I feel transferrable skills were given by the training providers qualifications which enabled me to further my abilities in my role. This enables me to be the best version of myself at work and enable me to progress my career. This is due to them being recognised qualifications worldwide and local to Vodafone

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • I did not however there are many social activities and clubs to join such as coding club where you can learn skills otherwise difficult to learn as well as offering networking opportunities with likeminded individuals. These clubs are also always sharing their ouput and is promising to see Vodafones togetherness

    10/10

  • 9a. Would you recommend Vodafone to a friend?
  • Yes


  • 9b. Why?
  • Vodafone are a brilliant company to work for with great opportunities within the company, who give you the confidence to achieve your personal goals whilst helping the company grow. The people who I have engaged with have been very supportive and as a result have enabled me to grow within the business


  • 10. What tips or advice would you give to others applying to Vodafone?
  • Apply if you want a brilliant, wide opportunity in a Technology company with varying pathways and opportunities to grow if you so wish. A great place to begin your career and learn how large companies operate and feel part of a great company striving to progress your own personal career


Details

Higher Level Apprenticeship

Information Technology

Newbury, Berkshire

May 2022


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