Database Manager Review

I manage an Incident and Risk Management system, which captures Incidents, Safety Alerts, Medical Equipment, Complaints, Concerns and Compliments. The role involves carrying out system upgrading, form development, code and field creation and security accessibility, user account s and report creations. Expanding the database capability through configurations and also expanding the reach of the system throughout the organisation.

I have learnt new self awareness and self management skills and also developed all my existing skills in leadership and management, strengthening on effective communications and building relationships. Having an increased knowledge in leadership and change models and methodologies that have successfully been embedded into my daily routines and working practices.

I have really enjoyed the apprenticeship, as it has provided me with the skills and knowledge but also encouraged the development of my behaviours to expedite the newly taught skills. I have been able to develop my own working role, expand my network and meet some' like minded' people; whilst also having a fantastic Learning Facilitator who guided my through the programme and shared their wealth of experience with me.

I am a very processed driven person and the structure of the programme worked well for my own particular working preferences and learning styles. However, there are areas that could be improved within the electronic BUD system that is utilised. My apprenticeship involved the Standard and Diploma as a Level 5 and this could be confusing at times, however the facilitator was always close at hand to steer me in the correct route.

Sue Ryder was a fantastic supportive employer throughout my apprenticeship, as I was provided with both the time and opportunities within the workplace to develop and embed my newly learnt skills. Collaborative meetings with teams normally outside my remit were fantastic networking instances, consistently helping to raise my own profile whilst embedding effective relationships and knowledge.

Babington were a fantastic support, regularly asking for my feedback on both the course material and the system utilised to capture my learning. Listening and acting on any feedback I submitted, they were always timely with their interactions and demonstrated their interest and continuing support; allocated a Learning Development Practitioner who supported me throughout the apprenticeship and was always professional and timely in all their support and guidance.

The skills and knowledge I have learnt through this apprenticeship have increased both my confidence and self awareness which all contribute in presenting my professionalism both internally and externally. I have been able to utilise this qualification as a route to demonstrate my management and leadership skills to further develop my own role within the workplace.

We are a national charity and my team is national based and as such we are remote workers, this does not dissolve the extra curricular activities but heightens the opportunities having social 'Yammer' groups, competitions, regular volunteering opportunities both at a national and local levels, fundraising events and celebratory events to recognise our staff and volunteer successes through the year, including our professional networking events in many areas of the healthcare settings. Sue Ryder is an amazing employer with staff and volunteers that all share the same values and behaviours.

Yes

Sue Ryder's vision, mission and values are mirrored by all staff and volunteers, ensuring we are all supportive, connected and impactful in our roles. It is a genuine and caring place to work, where the welfare of staff, volunteers and service users are paramount to its success. Our vision - We see a future where our palliative and neurological care reaches more communities; where we can help more people begin to cope with bereavement; and where everyone can access the quality of care they deserve. Our mission - Sue Ryder supports people through the most difficult times of their lives. Whether that’s a terminal illness, the loss of a loved one or a neurological condition – we’re there when it matters. Our doctors, nurses and carers give people the compassion and expert care they need to help them live the best life they possibly can.

I have worked for Sue Ryder for 10 years and in that time my experience is that Sue Ryder is an exemplary employer, demonstrating its leadership of equality, diversity and inclusion for every employee, a charity that puts welfare of staff and volunteers at the top of its agenda. The success of this charity is down to all the staff and volunteers sharing the same values and behaviours to help embed our vision and mission. We have a wealth of resources available on our website and intranet to support new starters, alongside e-learning and face to face courses (dependant on roles) to embed and develop staff/volunteers during their onboarding.