Professional Service Coordinator Review

I manage all of our professional services including counselling/ practical support/ Silvercloud/ young people and lifeskills. This includes project development and operational input. I am line manager for a small team including self employed counsellors. I supervise and offer support for them. I interact with a range of organisations and people including statuatory bodies and clients. I also have case load of clients support them with task driven work and goals

I have learnt how to project manage effictively i.e GANNT chart. The importance of strategy. Level 4 ILM and other courses relevant to my role i.e ASIST ( Suicide prevention)

I find the programme of learning challenging. My role is intense and balancing that with my young family poses enough challenge. The course confirms a lot of what we do but puts official theory and practice to it. I struggle with the wording of the questions. They aren't "user friendly" but once in the work I do get satisfaction from it

We have had a number of assessors since starting the programme. Work is supportive and encourages our development as much as possible including informal 121's and formal supervision. Delegation and line management responsibilities are clear and concise.

Lots

They are good, always on the end of an email. The pandemic has made it harder I do miss the f2f element of talking through problems and units.

I think it enhances what I already do and has opened future career paths. The theory now matches what I do and I have developed new tools from it

Yes- networking is part of our role. We have a wellbeing ethos and value based organisation so we have access to a gym and studio space, gardens and fitness classes and also a walking rugby partnership. We also come together often ( covid allowing) for a meal or drink together

Yes

Really supportive and aware of "real life" pushed but not bullied or degraded. There to explain or deal with any problems

go for it!