Customer Relationship Executive Review
by Speedy Asset Services
Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend Speedy Asset Services to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to Speedy Asset Services?
Call customers who have accounts with us Build a rapport with them Help them with anything they need
Developed my sales techinques
the course I have been signed up for, if I'm honest I find very boring. Long and very tedious.
The course doesn't seem to have a reliable structure. After every meeting no one seems to know what they are supposed to write. There is not much information given. There seems to be an overlap in all the questions we are given and some questions are repeated and this should be pointed out to save wasting time.
If you Ask for it you get it but no one seems interested
Again like I said before, it doesn't seem like anyone really has a clue to what is required from us when answering questions.
I don't feel like its teaching me anything specific to my role. I feel like my customer service is great, a lot of the questions asked are for people who have Never done a job in customer service before. I have done a lot of training in health and safe and done all this before. Honestly haven't learnt anything new, or even anything at all.
There are charity activities but nothing exciting that really interests me
Yes
The office I work in is really friendly, the job is very easy and really good hours!
Having a sales back ground would be very useful!
Details
Level 2 Apprenticeship
Construction
Newport / Casnewydd
May 2021
