Planning and Customer Service Administrator Review
by Hoyer
Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend Hoyer to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to Hoyer?
Take customer orders via telephone, email and plan the deliveries to the sites that placed the orders.
I have learned to be a planner, I have not done this type of roll before joining Hoyer.
I am fairly new to the programme but so far I am really enjoying it. I am learning things that I wouldn't have otherwise known about safe working environments, legislations etc.
The programme is very organised with very clear deadlines and goals.
My employer suggested that I enroll onto the programme to further my knowledge. I do receive adequate support.
the training provider is always available for me to contact with any questions.
I will learn new customer service skills and learning about safe working environments will ensure that I do not develop any repetitive strain injuries.
No extra curricular activities
Yes
You are treated fairly, the facilities are quite good, the staff are friendly and approachable and the benefits packages are attractive,
Do your research into the company and the roll you are applying for.
Details
Level 3 Apprenticeship
Logistics and Operations
Huddersfield
April 2021
