Application Support Engineer Review

I work in an application support team within Service Management. I support technical incidents surrounding a suite of applications used by colleagues across the bank from front-end errors to systems infrastructure issues. The role is incredibly varied with different challenges to face each and every day. Resilience is at the heart of everything.

One of the biggest elements of being on the apprenticeship scheme is the ability to work towards completing my degree one day a week. Within the role itself there's huge amounts of off the job learning hours, from shadowing colleagues in my team to working with other apprentices across the bank.

I really enjoy the programme. I find the company is absolutely brilliant and really looks after it's staff, testament to this is the fact that many staff who I work with, have stayed with the bank for 20, 30, 40 years. Working for Barclays far exceeded my expectations for an apprenticeship

There is a whole range of support both within my business area / technical team and with wider apprenticeship team colleagues across the bank. The induction training was incredibly comprehensive utilising some fantastic third party providers. The Barclays team have all been very supportive towards any issues in work or at university.

There's a whole host of support from a range of angles. From day one you are supported by being matched with other apprentices further into the programme who are always available to support you informally, along with being assigned a talent coach who supports you throughout the apprenticeship journey.

Man Met Uni provided a whole range of support, starting with an initial summer school, to regular support check ins with your skills coach. There's lots of opportunity to provide feedback to the university and get help and support from various tutors with any element of the course you may be struggling with.

The qualification in it's first year has been teaching a breadth of skills, rather than depth. Working in financial services a lot of the tools we use are very bespoke and unique, however generally the skills and ideas the university teaches will specialise more further years into the course

There are so many extra curricular activities to get involved with! I am already, from home, apart of the gaming group who meet outside of work. When we return to the office thee are a whole range of sporting, religious, hobby based groups that meet and I can't wait to get involved with

Yes

For all of the reasons outlined in the previous points: you are well supported, well paid, looked after and appreciated, have sound job security, earn an interesting degree through a reputable provider and get the opportunity to pick up so many different skills through getting really stuck in to the work place from day one

Be honest and be yourself. The recruitment process is quite tedious just due to how many stages there is and how many applicants there are! I'd definitely recommend applying, especially due to the amazing campus in the country side, the fantastic company culture and awesome colleagues you will work with