Technical support officer Review
by Lancashire county council
Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend Lancashire county council to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to Lancashire county council?
Tech support for customers
Yes I have learned how to work computers a lot more in depth then previous
I enjoy the work aspect but feel like the college side is slightly mishandled
Work wise good, college wise bad
Lots of support and they are willing to adapt my schedule to assist me
My tutor try’s his best but a lot of the materials are lacking and when the teachers try to do the syllabus they don’t really know what will be on it either
At this point I feel like it is more of a hinderance to me doing my role at work
There are not really to my knowledge but I’ve not really looked for them
Yes
My company are great as an employer and really help, it’s just a shame the college course is lacking
Be honest and do your best
Details
Level 3 Apprenticeship
Information Technology
Preston
March 2021