Sales Support Apprentice Review

A sales support works closely with FA's providing them with support for any queries or help they may need. I look after an adviser support mailbox which I then point them in the right direction of the person they are looking for as well as many other daily tasks.

I have learnt many new skills aside from my business admin qualification that I will have after the apprenticeship. I have a good knowledge of products prudential offers and also have experiences with speaking to Financial Advisers. I feel like i have good experience with writing professional emails and also generally Im a lot more confident.

I really enjoy the program it has been a great experience so far. I feel like I have found a company that i am passionate about working for as I think there values and beliefs are so strong and shown throughout the company. I think fit in well with my team which is nice and get on great with everyone.

I cant fault the structure/ Organisation skills of the programme at all it has been great and they have made working from home as good as it can be and are there for you every step of the way. My BPP coach is great and so helpful. As i detailed previously my team are also so helpful and understanding of me being an apprentice as a lot of them were also in my position.

I speak to my manger every day and she is there for me whenever i need help or support. I would say i never released how understanding and supportive the company were going to be of the struggles starting from home and do everything they can to help. On the intranet there are so many different resources for support in place which is nice to know its there if I ever need it.

I speak to my BPP coach every month for a catch up and also to speak about the next booklet which is great and you can truly tell she cares. She always asks how i am generally which is nice as sometimes it's good to speak to someone other than your team so I look forward speaking to her every month.

I think that the qualification is great and I will have developed a lot of new skills and knowledge from it but I wouldn't say it relates that well to my actual job. I think both the qualification and the job are useful but necessarily very relatable to each other.

I wouldn't say i have done really any extra curricular activities which i feel like is a mix between it being my fault for not putting my self out there and also because there isn't currently anything very interesting to me to take part in. There are some apprentice meeting with all the Scotland and London apprentices which is good and i enjoy. It's a good social catch up and also has an upskilling session in it which is great.

Yes

It's a great company to work for and I think it's the type f company you can progress your career in. I don't think I will stop after the apprenticeship I think I would like to work for M&G for a while as I also really love the culture and team spirit at M&G.

Trust the process, don't give up because it's a long interview process. It is totally worth the lengthy interview process. Keep in mind M&G obviously take care in picking who they employ which is a good thing as they obviously care about the staff they have and the quality of staff they employ.