Technical Advisor Review

by Sage

Best Apprenticeship Employer

Rating

9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I speak to sage customers and help trouble shoot problems with their sage software, following call standards and trying to spot opportunities

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes, call standards, call targets, more about sage, more confident

    10/10
  • 3. To what extent do you enjoy your programme?

    • 9/10
  • 4. How well organised/structured is your programme?

    • 8/10
  • 5. How much support do you receive from your employer?

    • 10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • 10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • 9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • There is but being in customer service it is harder to get time offline

    6/10
  • 9a. Would you recommend Sage to a friend?

    • Yes

  • 9b. Why?

    • yes because I work with a nice group of people, always getting support

  • 10. What tips or advice would you give to others applying to Sage?

    • Be confident be positive

Details

Level 2 Apprenticeship

Business Operations

Newcastle upon Tyne

June 2020

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