Service Operations Analyst Review

by Barclays

Best Apprenticeship Employer

Rating

8.5/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Managing change within Barclays mobile banking apps protecting customers with presentable messages if problems are pc outing, management information to stakeholders

10/10

2. Have you learnt any new skills or developed existing skills?

Yes- communication, business literature, approachability, problem solving

10/10

3. To what extent do you enjoy your programme?

Work sided I enjoy more then the uni side

8/10

4. How well organised/structured is your programme?

Could be better but overall well structured

8/10

5. How much support do you receive from your employer?

Loads

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

Majority of the time they are very supportive but it’s hard being part timer at uni as communication can slip between teachers

7/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Not majorly

6/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

9/10

9a. Would you recommend Barclays to a friend?

Yes

9b. Why?

Easy to fit in, fun but challenging at times when needed, pushed to your limits, supportive of eveything you do

10. What tips or advice would you give to others applying to Barclays?

Communication is key and team work