Revenue Management Apprentice Review

Working in revenue management as an apprentice includes rotating across the department to different teams allowing one to gain different skills and understanding of how the department and industry as a whole works. The day to day basis of the job can vary depending on the project/work you have been given.

Since joining IAGC back in November 2017 I have learnt a lot about not only myself but the business and how an apprenticeship scheme works. Working within a business which is quite complex I have learnt to speak up and ask questions, have confidence in doing so and believe in myself.

Prior to joining IAG Cargo I looked in the head office scheme over at BA's head office - Waterside. I believe joining IAG Cargo was the right decision for me and has given my hands on experience which I wouldn't have gained through uni. I did however think the programme would be slightly more structured.

The programme I believed would have had a lot more structure however being the first apprentices to work within the revenue management department meant it was more a learning curve for both the colleagues working in revenue management and us apprentices joining, part way through it was evident that there needed to be more structure

The support from my employer has been amazing. They've been very understanding in terms of the apprenticeship scheme, the workload they're providing and any difficult situations that are going on outside of work. Weekly 121 catch ups, mentoring for development opportunities and so on all help to support going further.

At the beginning of my programme it was difficult to gain training from my apprenticeship provider however as time went on and communication became clearer us apprentices in revenue management were able to have on site workshops, courses at the outsource office and online training which helped understand the syallbus.

When beginning in 2017 it was clear that the qualification did not quite match the work in which we were doing however once the programme got started things started to match up and align. The training given to us by the provider for example excel basics helps in the workplace.

Extra curricular activities are team days which usually happen quartely and are either onsite or away from the office, an opportunity to all come together and network typically for teams which are overseas. There are often cake sales to raise money for our chosen charity and other sport events at work.

Yes

British Airways offers several opportunities for young people which inclues work experience, apprenticeship schemes, placements and graduate programmes. The training and on the job skills you get from working within a highly recogniseable company is incredible, there are plenty of social events and always room to move around the business.

Be different and stand out, know your stuff and do your research before applying, make sure you have questions to ask. Preperation is key. When applying to British Airways I made sure that I had an up to date CV and prepared myself by thinking about some questions that they'd ask