1. Please give an overview of your role and what this involves on a day-to-day basis:
Attending customers in self Scan and scan as you shop. Also occasionally working on the checkouts if it is busy to help support queue length. Also quiet times during the day maybe training in other departments. Also keeping the store tidy and checkouts tidy. Supportive different departments is good as it breaks the day up.
2. Have you learnt any new skills or developed existing skills?
Yes. I have learnt more about different departments. Also I have learnt more about the type of customers that you can get in-store. Also the job the office activities have been great as I have trained on other departments. I can indentify different customer types within store which I couldn't do before.
3. To what extent do you enjoy your programme?
I very much enjoy it. I like I can split the 2 hours up. By doing one hour off the job activity and then an hour of tablet work by working on a module. Sometimes the 2 hours on the tablet can be boring so it's good it can be split.
4. How well organised/structured is your programme?
It is good. My tutor checks up on me regularly and I can text or call her whenever I am stuck with something. If I don't see her face to face she will call me and have a detailed phone call. The monthly meet ups with the tutor is handy. The Portal is easy to use as well.
5. How much support do you receive from your employer?
My manager makes sure I get my 2 hours a week to complete the work that I need to. They also ask regularly how I am getting on and asks if they can do anything for me. Other managers are keen to know about the apprenticeship and ask me how I am getting on.
6. How much support do you receive from your training provider when working towards your qualifications?
A lot! She's always available to call or text if I have a problem. She also checks up on me regularly to check how am doing and if I have got any concerns. She also checks the work that I have uploaded and gives me feedback on where to improve.
7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
I have learnt stuff more in depth. It has essentially provided me with further training. I can now indentify different customer types! I had also trained in different departments on the off the job activiies therefore I can do more overtime on different departments an support other areas of the store.
8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
No unfortunately there isn't. Most people make their own friends and sometimes have their own group. Everyone is friendly but you wouldn't go out for a meal or a social activity with everyone. It would be good if there was activities were everyone got involved as sometimes you don't also mix with others from different departments
9a. Would you recommend Tesco to a friend?
Good pay especially for young people as it is more than the minimum wage. Managers are supportive. You can get the right amount of hours for yourself. Staff discount is also a bonus. There are lot of bonuses that you can get if the target are reached. You can also get a pension which is good in the long run.
10. What tips or advice would you give to others applying to Tesco?
Try your best and research interview style questions an all research the company an job role you are applying for. This makes you look like you are keen and interested in the job. Also gives you a better chance as others don't think of doing this. When applying take your time with the questionnaire.
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