Rating

9.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • In my role at the post office I Support post office owners and their staff in the day to day running of their businesses. I send out email, training and letters to the branches that I look after. I also call branches of something hasn't gone right and will offer training is it is needed.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have developed myself in meetings - I am alot more confident when speaking. My written work is more acurate and grammatically corect. I have also developed myself on the phone. I have learnt how to plan and organise better in my role at the post office. I have also upped my maths and English knowledge.

    9/10

  • 3. To what extent do you enjoy your programme?
  • I enjoy getting better with my maths - it has improved so much since starting this course with lifetime training. I have also developed my English to a higher standard. I enjoy finding out about personal development plans and the different ways of planning and organising. I also enjoy finding out what been a manager is like.

    8/10

  • 4. How well organised/structured is your programme?
  • At the begining I feel the course was not very organisned, I had three different tutors within the first eight weeks so I was not able to settle in my course and didn't know what I was ment to be doing. Since having Sarah I feel that the programme is well organished and we'll structured.

    10/10

  • 5. How much support do you receive from your employer?
  • I receive alot of support from my employer. I get plenty of time to complete my work. Regular meetings to see how my course is going and anything that I am concerned about. I also receive support from my colleagues who are happy to help at any point in my course.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • She is very supportive and is happy to answer any worries or questions i have. She is also very motivating when I don't feel very motivated or when I get worried that I won't be able to complete the course. The maths tutor that I recently have was very helpful and helped me to understand some of maths I didn't understand.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I feel that my qualification helps me on all aspects of my role including on the phone, written communication and in meetings. In the future I would like to progress in my career. Doing this course helps me understand what managers do in their roles. My qualification has also help me self reflect on areas that may need provement.

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • I believe their are quiet a few extra curricular activities outside of work. I work part time on a Monday and Tuesday so the only two I know off are Meditation and bun sales. There are lots of networking events in other sectors of the post office. Chistmas parties happen every year too so a chance to get to know all your colleagues.

    10/10

  • 9a. Would you recommend Post Office to a friend?
  • Yes


  • 9b. Why?
  • Post office takes car of its employers and everyone is treated fairly. Post office is a good, reputable company to work for. There are always opportunities to better yourself like the course I'm currently doing. I get good job satisfaction and enjoy working for the post office. So overall a very good company to work for!


  • 10. What tips or advice would you give to others applying to Post Office?
  • Practice your interview technique as sometimes the interviews are tricky. Do your Research on the post office they do more than than just posting letters. Post office and royal mail seperated a while back and are know two separate companies so cannot deal with each others customer queries. Post office are a good reputable company to work for.


Details

Level 2 Apprenticeship

Business Operations

Chesterfield, Derbyshire

May 2019


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