First Line Manager Review

As a First Line Manager, I am responsible for below: Being responsible for the management of a team of 20-30 Warehouse Operatives. · Ensuring all documentation and systems processes are carried out correctly and efficiently. · Supporting the delivery of department KPIs. · Ensuring people resources are allocated and utilised effectively to complete agreed tasks in expected timescales. · Providing regular and consistent feedback on performance and support the development of colleagues. · Contributing to a site environment that encourages colleague performance and engagement. · Ensuring that all activities in the department are carried out in accordance with appropriate legislation, company security, health and safety policies and procedures. · Monitoring and acting upon security / Health & Safety risks. · Communicating with the department management team ensuring all relevant information is briefed to colleagues. · Supporting UK logistics management team in general management of the Team Knowhow.

I had a trainings, off the job trainings and relevant course. There were multiple occassions when I was mirroring other colleague and had my Mentor to be with me at all times. Assessor directed me in correct way and always was available to me in case of any questions I had.

The apprenticeship started with two months delay however as we were briefed later on this was part of the whole program plan. We had amazing induction in Newark College and whole plan presented. We met our assessor and been provided with all login details to platforms used during apprenticeship. I've met my assessor and then choose my point to achieve to get Apprenticeship completed. We were meeting each other quite regularly until he decided to leave the college. It took some time for College to find a new assessor for me, they found someone who took over more than 3 groups and struggle to meet me so often. This delayed my apprenticeship, after 4 months the old assessor bit in general I have good experience and feeling after my apprenticeship

The apprenticeship started with two months delay however as we were briefed later on this was part of the whole program plan. We had amazing induction in Newark College and whole plan presented. We met our assessor and been provided with all login details to platforms used during apprenticeship. I've met my assessor and then choose my point to achieve to get Apprenticeship completed. We were meeting each other quite regularly until he decided to leave the college. It took some time for College to find a new assessor for me, they found someone who took over more than 3 groups and struggle to meet me so often. This delayed my apprenticeship, after 4 months the old assessor. It looks like they had plans to do it well structured but reality changed this plans a little bit

I have received much support from my employer. I always had time to do my write ups, finding out all information and provide me someone who can answer all my questions. I really appreciated my First Line Manager and Operations Manager support during whole 18 months as they always allowed me to go for any trainings.

The apprenticeship started with two months delay however as we were briefed later on this was part of the whole program plan. We had amazing induction in Newark College and whole plan presented. We met our assessor and been provided with all login details to platforms used during apprenticeship. I've met my assessor and then choose my point to achieve to get Apprenticeship completed. We were meeting each other quite regularly until he decided to leave the college. It took some time for College to find a new assessor for me, they found someone who took over more than 3 groups and struggle to meet me so often. This delayed my apprenticeship, after 4 months the old assessor. But I can't say that they haven't provide support, there were always available for me.

I think that my qualification helped to kick off my career on the level I always wanted to be. I run thorugh two steps of the careers after I became a part of apprenticeship level 2 programm. It helped me to do the job before I was promoted which helped me to be ready for the job and interview.

I don't think so I had an extra-curricular activities as described on the question above. My assessors tried to put us together on off the job trainings and do exercises to build a team work and helped us to prepare ourselves for english exams as there was a need to be a part of group discussion

Yes

Definitely I would recommend Dixons Carphone to all my friend as this the best place to learn something new, develop existing skills and kick off career on any directions you would like to go. We have amazing opportunities for development such as L&D Hubs which creates training, course and much more.

The first advice I would give to others applying to Dixons Carphone is to not be afraid as we have opportunities for every one. Our training team is able to help in all cases to develop so just don't be afraid, prepare CV and apply for this job. This could be the best decision in your life.