customer service operator Review

by T.S.S. (Total Security Services)

Rating

9.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I get officers booked on for there shifts and deal with any queries anyone has.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • IT skills have gotten better as well as my social skills

    10/10
  • 3. To what extent do you enjoy your programme?

    • I enjoy the program a lot

    10/10
  • 4. How well organised/structured is your programme?

    • our programme is well organised

    9/10
  • 5. How much support do you receive from your employer?

    • I receive a lot of support from my employer. they support me with anything I need help with

    8/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • they provide me with a lot of help

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • it gives me a better understanding of the business

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • yes we have sporting activities such as pool, football and table tennis

    10/10
  • 9a. Would you recommend T.S.S. (Total Security Services) to a friend?

    • Yes

  • 9b. Why?

    • because its the people that work there are very friendly and help if you need It

  • 10. What tips or advice would you give to others applying to T.S.S. (Total Security Services)?

    • I would say that once you have worked for a week it becomes easier to understand

Details

Level 3 Apprenticeship

Highams Park

May 2019

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