Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Rental sales agent - renting cars to the public and companies - organising delivery of vehicles and organising replacement vehicles for insurance companies while clients cars are being fixed due to warranty issues or accidents

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Learned and developed my office skills and my customer service skills and my it skills

    10/10

  • 3. To what extent do you enjoy your programme?
  • I thoroughly enjoyed learning again

    10/10

  • 4. How well organised/structured is your programme?
  • Structured well and easily understood

    10/10

  • 5. How much support do you receive from your employer?
  • My immediate boss was very supportive and higher bosses completely behind me

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • The best support I could have asked for - my trainer was extremely approachable and available anytime

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I have learned a lot of new skills that I can put to use in my role

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • We have a team building night out every couple of months

    10/10

  • 9a. Would you recommend Europcar to a friend?
  • Yes


  • 9b. Why?
  • Very fair and good to work for


  • 10. What tips or advice would you give to others applying to Europcar?
  • Be honest to yourself and believe you can do the best you can do - Europcar will support you


Details

Level 2 Apprenticeship

Customer Service

North West

March 2019

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