Technical Support Apprentice Review

by Fujitsu

Best Apprenticeship Employer

Rating

8.1/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I deal with a lot of different areas in IT includingBackup severs, building laptops, and genral IT assistance

8/10

2. Have you learnt any new skills or developed existing skills?

I have learnt a number of new server technologies such as how to build and maintain a windows domain

8/10

3. To what extent do you enjoy your programme?

There is a lot of exposure to new technologies, as well as oppurtunities to expand my current knowledge on currently know areas such as operating systems

8/10

4. How valued do you feel by Fujitsu?

I feel relatively valued - I feel I have the experience to do quite a lot in my job role which allows me to feel relatively confident towards what I'm doing.

8/10

5. How well organised/structured is your programme?

I feel it's relatively well set out - the general apprenticeship is much the same as doing it as a day to day job, along with the occasional training set.

7/10

6a. How much support do you receive from your training provider?

Support is not an issue - generally if required I feel comfortable asking for further assistance

8/10

6b. How much support do you receive from your employer?

I feel the support I recieve from my employer is excellent, should I ever experience issues I feel happy to speak to my manager to discuss them.

9/10

7. How well does your salary/package meet your costs?

Salary I believe is fair

8/10

8. Are there many opportunities outside of work?

Yes - Plenty of side projects I can continue outside of normal working hours.