Product review manager Review

by Barclays

Best Apprenticeship Employer

Rating

4.4/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

The roles which I completed during my time on the programme were varied. The titles include cashier, personal banker, assistant branch manager and governance & control manager. The majority of my time was spent in a branch servicing customers.

3/10

2. Have you learnt any new skills or developed existing skills?

BA Hons Degree. Skills learnt on the role include talking to customers, the working of a branch and how the first line of defence within a bank works.

4/10

3. To what extent do you enjoy your programme?

I did not enjoy the roles completed within the branches of the banks. It did not meet my expectations but did provide me a platform to further my career.

5/10

4. How valued do you feel by Barclays?

In my current role I feel valued. During my time on the apprenticeship I didn't no feel a great level of being valued. I was exposed to with wider tasks but this varied between roles.

5/10

5. How well organised/structured is your programme?

Organisation was poor. The programme transitioned multiple times during my experience and the what we could expect from the apprenticeship also kept changing. There was sufficient time to study and the lectures were responsive. However, the team who organised the programme were not. There was little to no support when rolling off the programme.

2/10

6a. How much support do you receive from your training provider?

The training providers/lectures were available via email throughout the year. Although there was not a great deal of face to face time in the latter stages.

8/10

6b. How much support do you receive from your employer?

Not a great deal of support. You had to keep re-educating every manager/colleague of your needs whilst on the programme (particularly when getting time off to study).

3/10

7. How well does your salary/package meet your costs?

Whilst on the programme the pay is very low, you do receive London weighting and you have the opportunity for a degree free of charge. For me, this value for money.

7/10

8. Are there many opportunities outside of work?

If you are based in the HQ then yes, if you based in the branch network then no.

3/10

9. Would you recommend Barclays to a friend?

Yes

9b. Why?

I would not necessarily recommend the apprenticeship experience I had but I am aware a lot of this concerns have been addressed. However, having stayed on at Barclays I would recommend as there is room for progression and growth.

10. What tips or advice would you give to others applying to Barclays?

Ensure you read up on the values that Barclays adhere to, if they provide you a pack of 'competencies' your interview questions will be around these so have examples to hand.