Sales Assistant Review

As the role of a sales assistant I am responsible for making special moments for the customers whilst undertaking general retail responsibilities. These include working tills, filling shelves, presenting stock to high standards and answering customer queries.

I have developed my general people skills by dealing with a wide range of customers and their differing needs. I have also addressed fundraising skills through the ongoing charity work that the company undertakes.

I do generally enjoy my programme although at times I feel undermined/ not respected by long standing staff because I have not been there as long as them. I like to learn new skills and do get given the chance by some managers but not by all.

Whilst some managers make me feel like a valued member of staff, I generally don't feel valued by the company. I feel like I come and go with little notice and don't always get appreciated for working hard.

The programme is fairly structured and well organised I have gotten to the point where I know exactly how things will run and what I will be doing before attending my shift.

My training provider is easily approachable and always available for queries. I can go them whenever necessary.

I receive support when I approach somebody for it if I feel that I need it. Other than that it is the general support you could expect for everybody.

My hourly wage is above NMW and is competitive with other retail employers. However the hours per week that I work just about cover my weekly outgoings and leave me with nothing for leisure or savings.

The company allow charity days in which you can take a payed day to do something for charity. They also keep employees informed about internal vacancies and opportunities.

Yes

The company in general is good to work for with mostly kind and understanding employees. The pay is good.

Always keep your customers at heart and as your main priority. It is vital to the company that you can approach customers and satisfy them.