Personal Banker Review

by Barclays

Best Apprenticeship Employer

Rating

9.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I am a personal banker. I serve customers for Barclays over the phone for their day to day banking.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learned how to use all IT systems to be able to serve customers including processes and regulations. I have learned about banking in general and I am completing my Level 2 Financial Services Customer Service Award and RBCB.

    10/10
  • 3. To what extent do you enjoy your programme?

    • Very much. I enjoy the team I work for and the job in general.

    10/10
  • 4. How valued do you feel by Barclays?

    • I feel I gain feedback from my Talent Coach and Manager frequently and feel valued as an apprentice and employee.

    10/10
  • 5. How well organised/structured is your programme?

    • We had a full induction and training upon joining Barclays. I meet with my Talent Coach frequently and feel organised within my role.

    10/10
  • 6a. How much support do you receive from your training provider?

    • I feel I gain as much support from my Talent Coach as I need.

    10/10
  • 6b. How much support do you receive from your employer?

    • I receive support on an ongoing basis.

    10/10
  • 7. How well does your salary/package meet your costs?

    • Satisfactory

    8/10
  • 8. Are there many opportunities outside of work?

    • Yes but not alot of time given off the phones to take part.

    8/10
  • 9. Would you recommend Barclays to a friend?

    • Yes

  • 9b. Why?

    • It is a good company to work for with values.

  • 10. What tips or advice would you give to others applying to Barclays?

    • to prepare for interview and to understand the financial sector.

Details

Level 2 Apprenticeship

Finance

North West

May 2017

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