Personal Banker Review

by Barclays

Best Apprenticeship Employer

Rating

9.6/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My role invoked providing customers with answers to their questions, information for their queries and completing anything they may need for their banking whilst providing them with a high level of customer service!

10/10

2. Have you learnt any new skills or developed existing skills?

I have built my customer service skills and greatly developed my knowledge of the fianance industry and banking processes.

10/10

3. To what extent do you enjoy your programme?

I throughly enjoy it as I am able to gain qualifications whilst doing a job I greatly enjoy!

10/10

4. How valued do you feel by Barclays?

Extremely valued on a daily basis by the company, managers and colleagues.

10/10

5. How well organised/structured is your programme?

Very well however I feel that we should be given more time for our meeting with our assessor than 1 hour every 6 weeks or so

8/10

6a. How much support do you receive from your training provider?

All the support I receive comes from capita through my apprenticeship talent coach and i receive a great deal of ongoing support from her

10/10

6b. How much support do you receive from your employer?

I receive support from my manager and through the company as it allows me to have my meetings with the trainer

9/10

7. How well does your salary/package meet your costs?

Perfectly

10/10

8. Are there many opportunities outside of work?

Yes this apprenticeship allows me to further my skills that will help both inside and outside or Barclays and also on a personal level

9/10

9. Would you recommend Barclays to a friend?

Yes

9b. Why?

It's a fantastic company that looks after its employees extremely well and understands that if staff feel valued and are happy the customers will be as a consequence

10. What tips or advice would you give to others applying to Barclays?

Make sure that you live and breathe the values on a personal and professional level because that's the main thing to make you do well and go far. If you do then you will enjoy coming to work everyday and your love of the job will be a love of customers which brings amazing opportunities