Customer Service / Sales Apprentice - Leeds at Direct Line

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About Direct Line

Direct Line Group is an organisation with a clear mission: to make insurance much easier and better value for customers. We are one of the leading motor, home and small business insurers in the UK. We are home to some of the nation's best-known brands, including Direct Line, Churchill, Privilege, Green Flag and NIG.

Customer Service / Sales Apprentice

We are looking for Apprentices to join our Sales and Service department for a 2 year apprenticeship programme in Leeds.

As well as gaining on-the-job experience within our customer sales and service team, you will achieve Level 3 Chartered Insurance Institute (CII) qualifications in General Insurance and Customer Service.

The joy of working with so many different brands is that they appeal to a huge variety of different people. Your challenge is to do the same. As part of our sales teams you’ll be selling our products, whether that’s travel and pet or motor insurance, is your ultimate aim, but you’ll also help customers by amending, transferring and renewing policies.

Upon completion of the apprenticeship, you will secure a permanent, full-time position within our Sales and Service department – subject to your performance and completion of studies.

Key Skills

We want people to draw on their life experience, personality and individual talents. If you have sales experience, so much the better. Whilst we offer training, broadly speaking, we look for:

  • Ability to communicate persuasively
  • Sharp thinking and an eye for detail
  • Helpfulness and a passion for customer service
  • Drive and enthusiasm for meeting targets
  • PC literacy

How to apply

To apply for this role and to find out more, please click on the apply button below.

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