Debt Recovery Claims Handler Apprenticeship - Bromley at Direct Line

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About Direct Line

Direct Line Group is an organisation with a clear mission: to make insurance much easier and better value for customers. We are one of the leading motor, home and small business insurers in the UK. We are home to some of the nation's best-known brands, including Direct Line, Churchill, Privilege, Green Flag and NIG.

Debt Recovery Claims Handler Apprenticeship - Bromley

We are looking for Apprentices to join our join our Debt Recovery department for a 2 year apprenticeship programme in Bromley.

As well as gaining on-the-job experience within our claims team, you can achieve Level 3 Chartered Insurance Institute (CII) qualifications -- studying General Insurance and Insurance Claims Handling.

As a Debt Recovery Claims Handler you will work to manage the recovery of non fault claims debt and will be responsible for managing a claim from registration through to settlement. You will need to communicate effectively with customers and both internal and external stakeholders throughout the process, providing a high level of service.

Upon completion of the apprenticeship, you will secure a permanent, full-time position within our Claims department – subject to your performance and completion of studies.

Key Skills

  • Good verbal and written communication skills
  • Adherence with all company processes and procedures
  • Basic level of numeracy and literacy
  • Respect for confidentiality
  • Attention to detail
  • Ability to meet deadlines
  • Good time-keeping 

How to apply

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