Business Support Analyst Higher Apprenticeship

by Computacenter

Top Employer

Job Details

30th June 2022
£14,000 - £15,999
Apprenticeship - Higher Level (Level 4/5/6/7)
Digital Media & IT, Business & Administration

Business Support Analyst Higher Apprenticeship

Salary: £14,500 per annum
Location: Hatfield, Hertfordshire
Duration: 18 months
Contract type: Fixed Term Contract
Start date: 4th July 2022

Our team

Part of the internal IT Operational Delivery Department (OD), our remit is broad, and covers all traditional Information Technology Infrastructure Library (ITIL) disciplines. Whether working in the team directly or working with the service owners, being part of OD, means we take an holistic approach to looking after the IT systems to ensure the core process is governed, monitored and enhanced as and when we see fit. We pro-actively try and prevent issues from happening before they occur by trend analysis and Continual Service Improvements.

What can you do for us?

We are looking for two talented and driven individuals, who are keen on building on their already existing qualifications, to join our team as a Level 4 Apprenticeship as a Business Analyst. In this role, over the 18 months, you will rotate across a variety of departments learning new skills in problem management, service desk environments, incident handling, service improvement analysis and implementation, disaster recovery and audit management. Don’t worry if these terms are new to you, our programme and associated training will give you all the knowledge you need to become a successful Business Analyst within the IT industry.

Some of the key skills you will recognise that you will gain experience in include troubleshooting, building reports, analysing data, communicating to a variety of internal teams, manage a variety of projects using industry recognised tools and methodologies, and measuring success of systems and associated services.

This really is an exciting opportunity to learn from industry professionals whilst undertaking a highly sought-after level 4 apprenticeship qualification. The successful applicants will also gain further industry recognised qualification in Project Management, Continuous Improvement, and IT Service Delivery

What should you bring with you?

As you can tell this exciting role will give you a lot of skills and knowledge, but we do have some requirements up front. Firstly, we are looking for analytical problem solvers with a keen eye for detail, someone who has an interest in IT, data and being involved in projects. For core skills we are looking for you to have good communication skills, be proactive and have a strong desire to not only learn but to achieve!

For the apprenticeship qualification we also require candidates to hold a minimum of five GCSEs at grade C/4 or above including Maths, English. You need to be confident using computer software, including Microsoft office.

What we can offer you!

‘Earn whilst you learn’ is the strapline for apprenticeships and this is true in this role. Not only will you get a yearly salary, a full-time position in one of the world’s leading IT Services companies and learn from industry experts, but you will also get all your apprenticeship training and additional qualifications for free during your apprenticeship. Whilst this is an 18-month contract and we cannot guarantee a permanent job at the end of that contract, if you work hard and push yourself in work and in the classroom then there is every chance of securing a fantastic role at the end of the apprenticeship.

Apply today and discover what an apprenticeship can offer you here at Computacenter

Current information for our applicants

Business as usual? Not quite. Of course, the Corona crisis also presents us with major challenges.

However, we are broadly positioned across various industries, plan for the long term and have always been flexible in our approach to our customers, especially in times of crisis. Our core business is digitisation. We believe that this topic will continue to grow in importance for many companies in both public and private sectors.

That's why there are still areas of our business with clear hiring requirements – and we would like to bring talent like you on board! By the way, we have completely virtualised our application process and our recruiters remain available to you should you have any questions.

We are still looking forward to getting to know you!

About Computacenter

Computacenter is a leading independent provider of IT infrastructure services. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?
We’re growing. We’re hiring. We encourage. We empower. We support.

How to apply

To apply for this role and to find out more, please click on the apply button below.

Please note that applications may close before the application deadline, so apply early to avoid disappointment.

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