Service Management Apprenticeship at Atos

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About Atos

We bring together people, technology and business to accelerate digital journeys worldwide.

Each of our 100,000 business technologists is dedicated to bringing together people, technical expertise and strategic business acumen to overcome some of our clients’ biggest challenges. Spread across 72 countries, we’re trusted to deliver excellence to some of the most well-known organisations on the planet. As an Atos intern, you’ll be part of that goal, influencing innovative live projects right from the start.

Service Management Apprenticeship

This scheme will give you the chance to develop while using an impressive portfolio of knowledge to resolve application and product issues for our customers. You’ll be on a 12-18 month programme that combines classroom training with hands on experience, with modules designed to teach you both the technical and business skills you need to thrive in a long-term service management career. It’s a rare balance of technical prowess, creative problem solving and relationship building – all skills you’ll put to good use as you progress your digital career.

Key responsibilities

  • Building understanding of how to solve customer issues
  • Developing excellent relationship building skills
  • Taking classroom learnings and taking that into professional environment to fulfil role
  • Building business skills to help interact with high profile clients

Why apply?

We’re committed to the growth of our apprentices, and that’s why right from the start you’ll be able to earn while you learn, as you are trained and supported throughout the scheme. On top of this, you’ll receive a permanent contract from day one with a full range of flexible benefits, including 25 days’ holiday, private medical insurance, a pension plan and a fully funded training program to help you achieve your qualifications. This programme has everything you need to take on a role as a fully-fledged service management expert.

What you’ll cover

Everything you’ll learn will aid you in creating an agile and highly tailored service environment. That will mean building experience in isolating the root-causes of major issues to permanently resolve them. You’ll also manage change initiatives to improve products and processes, all while establishing and maintaining excellent service levels.

Salary: £13,000 per annum or £15,000 in London

Embark on your digital journey now. Find out more about an apprenticeship with Atos and apply.

How to apply

To apply for this role and to find out more, please click on the apply button below.

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