Global Distribution Operations (GDO) Apprenticeship 2022 - Surrey, UK

by Fidelity International


Job Details

11th March 2022
Apprenticeship - Advanced Level (Level 3)
Transport & Logistics

Global Distribution Operations (GDO) Apprenticeship 2022 - Surrey, UK


At Fidelity International, we see our apprentices as a vital part of our business. We’ll give you the support and training you need to succeed, whilst gaining a qualification. In return, you’ll help us deliver world class services and become highly knowledgeable about our business.

What you’ll be doing:

We don’t expect you to come straight in and know everything about what we do.

As an apprentice, and whatever you’ve studied, we’ll help make sure you get the most out of your time with us.

The specific duties of your role will depend on the team you join, though you’ll have the opportunity to work and develop your skills across a number of different areas. You could have the opportunity to join the following teams:

The Financial Crime Hub

This is an operations team that is responsible for running a variety of customer background checks to help Fidelity detect and prevent criminal or fraudulent activity. This includes running identity verification checks, anti-money laundering and fraud checks, as well as Know Your Customer (KYC) activities. The team run these checks to support the onboarding and reviews of new and existing customers at Fidelity, helping to keep customers and employees at Fidelity safe.

Apprenticeship standard: Investment Operations Technician (Level 3)

Brokerage Operations

This team is responsible for asset servicing and administration of Brokerage holdings on Fidelity’s Retail Investment Platform. Functional responsibilities are split into five areas: 1) Trade Operations for trade & settlement; 2) Corporate Actions for corporate events and dividends; 3) Stock Deposits for the transfer of certificated holdings, 4) Stock Plan Services (SPS) for related activities and processing; and 5) Controls for oversight of regulatory reporting and other controls across the team.

Apprenticeship standard: Investment Operations Specialist (Level 4)

Retail Operations Dealing & Maintenance Team

This is a new team within the UK, created to support Operational Resilience. They are responsible for helping to embed capabilities, processes, behaviours and systems which would allow Fidelity to continue its business activities should there be any type of disruption or critical emergency. Fidelity is required by its regulators (PRA, FCA and Bank of England) to demonstrate an understanding of how we operate our most important business services. This includes planning for disruptive events as well as seeking to prevent them.

The function performs varied tasks that takes care of our customers in many ways, including creating customers’ accounts, placing and settling deals, correcting errors, monitoring fraud, and transferring holdings from other companies to Fidelity.

Apprenticeship standard: Investment Operations Technician (Level 3)

Alongside your day-to-day role, there will also be opportunities to get involved with additional projects within and outside of your team.

What we look for:

We’re looking for people that are interested in both the industry and the sector but ultimately those that are looking for a career which will reward them in both job satisfaction and development. During your apprenticeship, you will gain important insights and skills which will prepare you well for your future career, as well as learning from some of the best in the industry.

We welcome applications from students from all educational backgrounds. If you’re inquisitive and ambitious, an apprenticeship at Fidelity could be a great opportunity for you.

As a minimum requirement you’ll need to:

  • GCSE Grade 4 or above in English and Maths and a Further Education qualification (A Levels, BTEC, IB etc.)
  • Be available to join us in September 2022
  • Have good computer skills (knowledge of Microsoft Word, Excel and Power Point preferred)
  • Have excellent communication skills
  • Our clients come from all walks of life and so do we. We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more.

As a flexible employer, we trust our people to perform their role in the way that works best for them, our clients and our business. We are a disability-friendly company and would welcome a conversation with you if you feel you might benefit from any reasonable adjustments to perform to the best of your ability during the recruitment process and beyond.

Training and Development

Over your two-year apprenticeship programme, you will be based in our Surrey offices, where you’ll not only learn how our operations team contribute to making our organisation work seamlessly, but also build your knowledge of the wider business.

You’ll start your apprenticeship with a mini induction during which we’ll introduce you to investment management and how it fits into the City. After that, there are many more ways to develop your skills as your apprenticeship progresses.

At every stage, your development will be underpinned by the best apprenticeship training and professional certified courses.

Unlike other firms that hire on a volume basis, we take on a select number of apprentices. You will be highly valued here, so your development is heavily invested in from day one.

Social and networking events will help you get to know our people and culture. All the while you’ll be learning on the job, working to clear goals and understanding your own potential.

Future Opportunities

During your time with us you’ll get to learn even more about what you enjoy, what you’re great at, and how to develop the career path that’s perfect for you. Our apprenticeship programmes may even lead to full-time opportunities if that’s what you’re looking for.

About Fidelity

Fidelity International is a privately held, global asset management business with the aim to help our clients fulfil their financial goals.

We are dedicated to delivering the Fidelity experience to a wide range of clients from individuals, directly and through financial advisers, to large companies, institutions and governments. Helping clients to save for retirement and other long term investing objectives has been at the core of our business for nearly 50 years.etter world too. We recently handed over a new school and healthcare centre to local communities in Tanzania and Malawi.

How to apply

To apply for this programme and to find out more, please click on the apply button below.

Please note that applications may close before the application deadline, so apply early to avoid disappointment.

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