Data Systems Hub Level 3 Apprenticeship at Rochdale Council

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Data Systems Hub Level 3 Apprenticeship

Principal Duties

To be responsible for providing efficient and effective administrative and/or customer service support to respond to service specific needs including:

  • Processing data from different systems and sources
  • Inputting data onto computer systems
  • Using IT packages for word processing, spreadsheet and database applications
  • Feeding back issues to data suppliers and resolving issues
  • General office administration duties
  • Servicing meetings and greeting visitors
  • Assisting in organising and servicing events
  • Using e-mail to distribute global messages
  • Dealing with customer requirements in a courteous and professional manner, taking advice from the Line Manager when appropriate
  • Support out of hours events with team members
  • Attending appropriate training to achieve the agreed Apprenticeship qualifications and to support the role (e.g. minute taking and e-learning modules)
  • Support colleagues from other departments in periods of high demand
  • Any other duties as deemed appropriate by your line manager
  • Communicate with internal/external partners (i.e. schools and children services)

Secondary Duties

  • To participate in Council programmes of in-service training as a trainee and when required as a trainer facilitator
  • To undertake such other duties and responsibilities of an equivalent nature as may be determined from time to time by the Service Head (or nominated representative) in consultation with the postholder (and if he/she so wishes, with his/her Trade Union representative)

Training to be provided

Level 3 Business Administrator apprenticeship standard, which includes:

  • Technical Certificate
  • Functional skills in English, maths, and ICT (if applicable)
  • End-Point Assessment (EPA)
  • Employee Rights and Responsibilities (ERR)
  • Personal Learning and Thinking Skills (PLTS)
  • Pastoral Care Courses such as Safeguarding and Equality & Diversity
  • Off the job training

Desired skills

  • Ability to communicate clearly, both verbally and in writing
  • Ability to work as part of a team
  • Committed to acquiring new skills relevant to the post and attendance on relevant training courses
  • Adaptable and flexible in your approach

Personal qualities

  • Interested in and committed to a career with Rochdale MBC
  • Proud
  • Passionate
  • Pioneering and Open

Desired qualifications

5 GCSEs minimum grade C/4 or equivalent with evidence of a good standard of literacy and numeracy.

Future prospects

Progression offered to the correct candidate upon completion.

Things to consider

Interview date - 15th March 2021 (Alternative dates are unavailable; if candidates are not available on this date then they need not apply). 

Start date - 17th May 2021.

The Authority operates a Smoke Free Policy for all its employees and applies to any building and associated grounds within in the immediate vicinity of the building, which is wholly owned, leased or operated and occupied by Rochdale Borough Council.

Should you apply for 2 vacancies (maximum) we strongly encourage you to attend both interviews and declare this clearly. It will not count against you and all teams/panels will be aware.

Salary - £9000 per annum training allowance for the first 12 months and then national minimum wage for the remaining 6 months.

There may be some evening or early morning work to support members of the team.

RBC plan to start apprentices successful to this post in their May cohort intake and a supportive induction week will commence on your start date. Please note current covid-19 circumstances ensure processes are under constant review so health and safety and welfare all of is considered. This could result in alterations to dates or working environments.

About Rochdale Council

Rochdale council builds success and prosperity with our citizens and partners, whilst protecting our vulnerable people.

How to apply

To apply for this role and to find out more, please click on the apply button.

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