eBusiness Apprenticeship at Softcat
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Connect with Softcat
For ambitious school leavers, a Softcat Apprenticeship is a great first step into the world of work. You earn, learn and gain qualifications while starting out on a structured career. Our award-winning scheme has set many Softcatters on the path to success.
Success. The Softcat Way
There’s a uniqueness to Softcat – what we do, how we do it and why we do it. That’s because we’re a technology solutions business built around our people. We give everyone the chance to step up and show how much they can achieve. We succeed when all our people succeed.
The eBusiness team are an experienced and dedicated team committed to providing Softcat’s customers with a market leading eBusiness offering. The primary purpose of this role is to respond very promptly and professionally to emailed queries received into a central eBusiness inbox. Typically, this entails answering queries, making configuration changes to permissions and settings for users, helping and advising internal customers on eBusiness matters and generally supporting users of the platform.
What you need
- A desire to provide excellent customer service
- A drive to go above and beyond expectations wherever possible
- Clear and concise communication skills, especially in written form
- A desire to learn and the ability to learn quickly
- Highly organised with great time management
- Be polite, positive and enthusiastic to both customers and colleagues.
Work in a way that works for you
We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- Working flexible hours – we are flexible about your start times andend times each day
We offer a good salary and benefits package including a pension scheme, life assurance, healthcare cash plan and access to Perklife, our dedicated portal for all things perks and benefits at Softcat. It’s designed to give you the flexibility and choice to suit your lifestyle and needs - there really is something for everyone. So whether it’s activity passes or technology discount vouchers you’re after, or you would prefer to buy extra holiday for yourself, or add your partner or family to some of the benefits… it’s entirely up to you. We’ll even give you an extra day’s holiday on top of your usual entitlement on your birthday.
To become part of the success story, please apply below!
Softcat is an inclusive company where you can enjoy the career you want, without changing the person you are. We’re welcoming to all and passionate about promoting greater diversity in the tech sector.
We are one of the UK’s leading providers of technology solutions and services to Corporate and Public Sector organisations. We are a trusted partner to names like Apple, Microsoft and Adobe, reselling their products and services in the form of tailored solutions into the business market.
How to apply
To apply for this role and to find out more, please click on the apply button.