Day Shift Leader (Applelea) Level 4 Apprenticeship at Liaise Loddon

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Day Shift Leader (Applelea) Level 4 Apprenticeship

You will support the management team in the home to ensure that your team provides truly person-centred support at all times. This means supporting people to do the things they want to do, to make choices and decisions, to get their voice heard, and to learn, grow and develop to their full potential.  All co-workers will show compassion, dignity, respect and warmth to the people we support and to their colleagues.


  1. Leading a team of support workers, providing day-to-day supervision, guidance and support, and being accountable for their performance.
  2. Managing the home in the absence of the Registered Manager and senior home management team.
  3. Conducting formal individual and group supervisions and team meetings, as delegated by the manager.
  4. Providing timely feedback to team members, recognising achievement, directly managing minor conduct and performance issues, and escalating more serious concerns to managers.
  5. Supporting new starters’ completion of induction training and the Care Certificate and recording observations of performance.
  6. Completing daily staffing allocations, ensuring that the needs of all service users in the home are met.
  7. Working with managers and Positive Support Coordinators to ensure that the team follows support plans and development programmes and providing feedback so that these can be updated as needed.
  8. Contributing to external and internal reviews, support plans and other service user-related documents.
  9. Carrying out all duties of a support worker to an exemplary standard.
  10. Promoting the use of PROACT-SCIPr-UK®, Liaise Loddon’s core approach to supporting people who present with severe challenging behaviour, and ensuring that the team as a whole acts according to its principles.
  11. Managing and reducing risks within the team and the home as a whole, while ensuring that opportunities for the people we support are maximised.
  12. Ensuring that team maintains accurate and professional records, in line with Company policies and external regulations.
  13. Communicating effectively and professionally with inspectors, health professionals and other external people involved in the home and the lives of the people we support.
  14. Ensuring that team members attend all training and team meetings as required. 
  15. Ensuring that the team complies with good practice and legislative requirements, including equality and diversity, confidentiality, health and safety, and following Company policies and regulatory guidelines.
  16. Raising any suggestions or concerns with your line manager in a responsible and appropriate way.
  17. Carrying out any other duties reasonably associated with your job title.

Training to be provided

  • Level 4 Lead Practitioner in Adult Care Apprenticeship Standard
  • Functional Skills in maths and English if required

Desired skills

  • Basic IT skills (data entry, use of basic care software, e-learning and the HR system)
  • Ability to read and understand simple data (e.g. tables and charts)
  • Spoken and written English to a good standard, with the ability to share information with colleagues and act on instructions, read and understand care plans, and to complete records accurately
  • Able to lead a team, taking responsibility for team decision making and goal setting
  • Knowledge and understanding of care-related legislation and guidelines
  • Knowledge and understanding of positive approaches to supporting adults with severe learning disabilities and autism
  • Significant previous experience as a support worker in a similar care setting (Essential)
  • Previous supervisory experience, ideally in a similar care setting (Desirable)

Personal qualities

  • Ability to manage your own well-being when working with service users who may display behaviours of concern
  • Compassion
  • Emotional strength
  • Empathy
  • Respect for others
  • Open-mindedness
  • Patience
  • Resilience
  • Willingness to learn
  • Is a consistent team player with colleagues, managers, the clinical team and external partners
  • Acts as a positive role model at all times
  • Is able to make decisions and follow own judgement where needed
  • Achieves all Health & Safety standards
  • To support service users to ensure that their physical, social, emotional and intellectual needs are met

Desired qualifications

  • The Care Certificate (must be completed within 12 weeks) - Essential
  • QCF/QCG/NVQ Level 2 in Health and Social Care or equivalent 
  • QCF Level 3 in Health and Social Care 
  • 4 GCSE’s including English and maths or equivalent

Future prospects

Progression onto a higher-level apprenticeship or within other aspects of the adult care industry.

Things to consider

To work flexibly as part of a roster, shift pattern including evening, weekend, night shifts and public holidays as required.

Full driving licence - Desirable.


Pension Scheme: All eligible co-workers are automatically enrolled into the Company Pension Scheme, with contributions according to the scale below.

Employee Assistance Programme: All co-workers benefit from the Company’s Employee Assistance Programme (EAP). The EAP offers cover for the co-worker and their immediate family members who reside at the same address, including children in full-time education.  The service provides access to a free, confidential, 24-hour telephone service which includes a stress helpline, structured telephone counselling, tax advice, legal advice (the EAP will not provide employment law advice), elderly and childcare advice and medical information.

Training and Development: Full training will be given. This includes all mandatory training, as well as support for ongoing professional qualifications and development.

There may be additional responsibilities from time to time which may mean changes in the above job description to ensure that all the service users’ needs are being met.

Please note that all co-workers are required to attend compulsory training which is predominately held during the day on Wednesdays and Fridays throughout the year.

About Liaise Loddon

Applelea is a small residential home for four individual adults. We are located in the Brighton Hill area of Basingstoke, close to lots of local facilities; shops, church, hairdresser and Health Centre to name a few. Each individual has their own room with en-suite facilities or their own bathroom. The house has an open entrance hall, shared lounge and a large enclosed garden made up of mainly lawn, with wooden swings. The garden gives plenty of space for everyone to spend quality time outdoors. Gardening activities, which involve promoting the independence and hobbies of the individuals in growing their own plants takes place seasonally in the garden.

How to apply

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