Hospitality Supervisor Level 3 Apprenticeship at Olive Garden

Programme Type:
Apprenticeship - Advanced Level (Level 3)
Less than £ 10,000
30th September 2020
Role May Involve:
Catering & Hospitality

Hospitality Supervisor Level 3 Apprenticeship

Duties include but are not subjected to; 

  • Coordinate the team to deliver to customers
  • Allocate tasks on a daily basis
  • Monitor the team to ensure they follow processes 
  • Participating in function hire events
  • Assist the team with serving customers and taking orders
  • Dealing with customer enquirys, comments and complaints
  • Handling payments and transactions
  • Assisting with cleaning schedules 
  • Promote a friendly working environment
  • Complying with legal requirements and health and safety
  • Maintain a team-oriented atmosphere
  • Attend and participate in all scheduled meetings and training sessions

During your apprenticeship you will cover topics such as:

  • Company strategy, objectives, values, mission and the company's vision
  • Financial Operations
  • Business operating procedures
  • How to effectively organise, motivate and coordinate a team 
  • Customer profiles and how to exceed customer expectations
  • Leadership styles and supervisory management skills

Training to be provided

As part of the apprenticeship, the candidate will be working towards a workplace training plan within their organisation as well as working towards the apprenticeship standard components with Runshaw Adult College. This will be work-based learning.

The candidate will achieve the following qualifications:

  • Level 3 Hospitality Supervisor - Food & Beverage Supervisor
  • Functional skills if required

Desired skills

  • Must have sufficient proven experience in the hospitality sector
  • Good communication skills
  • The ability to work well under pressure
  • Flexible
  • Good attention to detail

Personal qualities

  • Good work ethic
  • Friendly
  • Ability to work well and supervise a team

Desired qualifications

  • No GCSE's required
  • Must have the ability to achieve maths/English Level 2 functional skills as indicated in the BKSB assessment

Future prospects

  • Permanent position in the company

Things to consider

  • Please check your emails regularly. A BKSB assessment will be sent to you if you do not hold GCSE's
  • You must have experience in the hospitality industry to be able to supervise the team

About Olive Garden

Italian Food, Done Right. Winner of the best Italian Restaurant in Wigan, we are located on the outskirts in Standish. We are known for our lively atmosphere and homely service. 

We are currently undergoing a kitchen/restaurant refurbish that should be ready by end of August.

How to apply

To apply for this role and to find out more, please click on the apply button.

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