IT Assistant Level 3 Apprenticeship at Airband Community Internet Limited

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IT Assistant Level 3 Apprenticeship

Airband are looking for a hardworking and motivated individual who is looking to start a career in IT.

The roles and responsibilities of this role, include but are not limited to:

  • To install, monitor and service Airband’s wireless network
  • Set up workstations with computers and other office devices (routers, printers etc.)
  • Check computer hardware (HDD, mouse's, keyboards etc.) to ensure functionality
  • Install and configure appropriate software and functions according to specifications
  • Provide orientation and guidance to users on how to operate new software and computer equipment
  • Organise and schedule upgrades and maintenance without deterring others from completing their work
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
  • Maintain records/logs of repairs and fixes and maintenance schedule
  • Identify computer or network equipment shortages and place orders
  • Build and maintain updated and efficient computer systems and networks
  • Optimise the role of technology on business sustainability
  • Always being prepared to respond to issues

Training to be provided

  • Level 3 Infrastructure Technician Apprentice qualification together with on-site training by the employer
  • For those starting at Advanced (Level 3), the expected duration would be eighteen months. There is an opportunity to progress on to the Higher Apprenticeship (Level 4) and ultimately on to a Degree Apprenticeship

Knowledge Modules include:

  • KM1 Networking and Architecture
  • KM2 Mobile and Operating Systems
  • KM3 Cloud Services
  • KM4 Coding and Logic
  • KM5 Business Process
  • MTA Networking

Desired skills

  • Previous Knowledge in IT- GCSE or BTEC/A LEVEL in IT subject 
  • Knowledge of IT hardware 
  • Interest of networking
  • Experience of Troubleshooting is desirable 
  • Good communication skills

Personal qualities

  • Hardworking and motivated 
  • Can do attitude and willing to learn
  • Work as part of a team and off their own initiative
  • Proactive 

Desired qualifications

  • GCSE in English and maths Grade C/4, equivalent and above 
  • BTEC OR A Level in IT related subject

Future prospects

Opportunity to progress onto a higher level apprenticeship and permanent role for the right candidate.

About Airband Community Internet Limited

Since it was founded in 2009, Airband has grown to become the largest wireless internet service provider (ISP) in the UK, helping to get thousands of customers connected. Our networks span Worcestershire, Shropshire, Herefordshire, Gloucestershire, Powys, Warwickshire, North and South Wales, Devon and Somerset, providing reliable, high speed broadband to those who really need it in rural and hard to reach areas.

Our aim is to play a key role in helping to reduce the UK’s digital divide, whilst keeping install times and prices to a minimum.  And because we’re an independent internet service provider, you don’t need to be near an existing telephone exchange (or have a landline!) to get high speed internet. Our wireless networks and our new bespoke fibreoptic technology, RuralOptic, are both designed to be swiftly and easily deployed; we don’t need to dig up roads to lay cables and our customers benefit from these time and cost savings.

How to apply

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